ISSA Standards Manual Part II - Seaplanes and Amphibians
CESSNA A185F AMPHIBIAN · Emergency Procedures
Overview
This document serves as the ISSA Standards Manual Part II, focusing on Seaplanes and Amphibians, specifically the Cessna A185F Amphibian. It provides guidelines and procedures for emergency situations that may arise during flight operations. The manual is intended for pilots and operators of seaplanes, ensuring they are equipped with the necessary knowledge to handle emergencies effectively. It covers various aspects of emergency response, operational assessment, and safety management systems, emphasizing the importance of preparedness and adherence to established protocols.
- Follow emergency procedures outlined in the manual for engine failure and water landings.
- Regular training and operational assessments are essential for safety.
- Maintain accurate documentation of all flight operations and emergencies.
- Implement a Safety Management System to identify and mitigate risks.
- Ensure all pilots are qualified and trained for emergency situations.
Document
Source
Originally published by www.iata.org. Sprinkle hosts a reference copy with an added summary, specifications and searchable full text.
Document details
- Type
- Emergency Procedures
- Year
- 2025
- Pages
- 229
- File size
- 884 KB
- Publisher
- www.iata.org
Most owners only have the POH. Here's the essential set for the CESSNA A185F AMPHIBIAN.
- Pilot's Operating Handbook / AFM
- Checklist
- Maintenance Manual
- Parts Catalog (IPC)
- Systems & Wiring
- Service Bulletins
- Type Certificate (TCDS)
More CESSNA A185F AMPHIBIANmanuals & documents
See all 13 →- Airplane Flight Manual Supplement Revision ListFlight Manual
- [Federal Register, Volume 88 Number 112 (Monday, June 12, 2023 ...Airworthiness Directives
- ISSA Standards Manual Part II - Seaplanes and AmphibiansSystems Description
- ® 3000 FLOATS - WipaireSystems Description
- Canadian Aviation Service Difficulty Reports - Transports CanadaService Bulletins
- SERVICE LETTER NUMBER 136: 3000/3450 NOSE BOX - FINGER TAB INSTALLATIONService Bulletins
- My Other Plane is a Cessna 185 AmphibianPerformance Data
- Type Certificate Data SheetType Certificate
- Airworthiness Directive - AD/RAD/81 Amdt 1 - CASAAirworthiness Directives
- HC-SB-61-232.pdf - SERVICE BULLETINType Certificate
- Pilot's Operating Handbook Cessna A185F AmphibianPilot's Operating Handbook
- Wiring Diagram for CESSNA A185F AMPHIBIANWiring Diagram
In this document
Emergency Response Procedures
This section outlines the critical steps to take in various emergency scenarios, including engine failure, water landing, and other in-flight emergencies. Pilots are instructed to follow specific checklists and procedures to ensure safety and minimize risks during such events.
Operational Assessment
This section discusses the importance of assessing operational risks and implementing safety management systems. It emphasizes the need for regular training and evaluation to prepare for emergencies effectively.
Safety Management Systems (SMS)
This section provides an overview of the Safety Management Systems applicable to seaplane operations. It highlights the role of SMS in identifying hazards, assessing risks, and implementing safety measures to enhance operational safety.
Documentation and Record Keeping
Proper documentation is crucial for maintaining safety standards. This section details the types of records that must be kept, including maintenance logs, training records, and incident reports, to ensure compliance with safety regulations.
Training and Qualification
This section outlines the training requirements for pilots operating the Cessna A185F Amphibian. It includes information on initial and recurrent training, emphasizing the importance of being well-prepared for emergency situations.
Safety notes
- Always refer to the emergency procedures checklist before takeoff.
- In case of an engine failure, execute the emergency landing procedure immediately.
Full document text
ISSA Standards Manual Part II - Seaplanes and Amphibians Edition 4 Effective January 2025 Montreal - Geneva Cataloguing in Publication data can be obtained from Library and Archives Canada. © International Air Transport Association. All rights reserved. DISCLAIMER The content, data and information (the “Content”) contained in this publication (“Publication”), is provided for information purposes only and is made available to you on an “AS IS” and “AS AVAILABLE” basis. IATA has used reasonable efforts to ensure the Content of this Publication is accurate and reliable. We, however, do not warrant, validate, or express any opinions whatsoever as to the accuracy, genuineness, origin, tracing, suitability, availability or reliability of the sources, completeness, or timeliness of such Content. IATA makes no representations, warranties, or other assurances, express or implied, about the accuracy, sufficiency, relevance, and validity of the Content. IATA’s observations are made on a best efforts and non-binding basis, and shall not be deemed to replace, interpret, or amend, in whole or in part, your own assessment and evaluation or independent expert advice. Nothing contained in this Publication constitutes a recommendation, endorsement, opinion, or preference by IATA. IATA has no obligation or responsibility for updating information previously furnished or for assuring that the most up-to-date Content is furnished. IATA reserves the right to remove, add or change any Content at any time. Links to third-party websites or information directories are offered as a courtesy. IATA expresses no opinion on the content of the websites of third parties and does not accept any responsibility for third- party information. Opinions expressed in advertisements appearing in this publication are the advertiser’s opinions and do not necessarily reflect those of IATA. The mention of specific companies or products in advertisements does not imply that they are endorsed or recommended by IATA in preference to others of a similar nature which are not mentioned or advertised. This Publication is not intended to serve as the sole and exclusive basis for assessment and decision making and is only one of many means of information gathering at your disposal. You are informed to make your own determination and make your own inquiries as you may deem necessary and suitable. You shall independently and without solely relying on the information reported in this Publication, perform your own analysis and evaluation regarding the nature and level of information you may require, based upon such information, analyses, and expert advice as you may deem appropriate and sufficient, and make your own determination and decisions pertaining to the subject matter under consideration. This Publication is the property of IATA and is protected under copyright. The Content of this Publication is either owned by or reproduced with consent or under license to IATA. This Publication and its Content are made available to you by permission by IATA, and may not be copied, published, shared, disassembled, reassembled, used in whole or in part, or quoted without the prior written consent of IATA. You shall not without the prior written permission of IATA: re-sell or otherwise commercialize, make mass, automated or systematic extractions from, or otherwise transfer to any other person or organization, any part of this Publication and its Content in whole or in part; store any part of this Publication, or any Content, in such a manner that enables such stored Content to be retrieved, manually, mechanically, electronically or systematically by any subscriber, user or third-party; or include it within, or merge it with, or permit such inclusion in or merge with, another archival or searchable system. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IATA DISCLAIMS ANY REPRESENTATION OR WARRANTY (I) AS TO THE CONDITION, QUALITY, PERFORMANCE, SECURITY, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THIS PUBLICATION AND CONTENT; OR (II) THAT THE ACCESS TO OR USE OF THIS PUBLICATION (INCLUDING ANY AUTOMATED FEEDS OR OTHER DELIVERY MODES) OR ANY CONTENT SUPPLIED OR CONTRIBUTED TO THIS PUBLICATION BY THIRD PARTIES, WILL BE UNINTERRUPTED, ACCURATE, THE MOST UP TO DATE, COMPLETE OR ERROR-FREE. IATA EXCLUDES ALL LIABILITY (TO THE EXTENT PERMITTED BY APPLICABLE LAW) FOR ANY COSTS, LOSSES, CLAIMS, DAMAGES, EXPENSES OR PROCEEDINGS OF WHATEVER NATURE INCURRED OR SUFFERED BY YOU OR ANY OTHER PARTY ARISING DIRECTLY OR INDIRECTLY IN CONNECTION WITH THE USE OF THIS PUBLICATION OR ANY CONTENT CONTAINED OR ACCESSED THEREFROM, OR DUE TO ANY UNAVAILABILITY OF THIS PUBLICATION IN WHOLE OR IN PART. Table of Contents ISSM Part II Fourth Edition ........................................................................................................... DOC 1 Introduction ......................................................................................................................................... INT 1 1 Purpose ................................................................................................................................... INT 1 2 Structure .................................................................................................................................. INT 1 3 Sources for ISSM Standards and Recommended Practices (ISARPs)....................................INT 1 4 Applicability of ISARPs for ISSM Part II – Seaplanes and Amphibians....................................INT 2 5 Explanation of ISARPs............................................................................................................. INT 2 6 Guidance Material.................................................................................................................... INT 4 7 Operational Assessment.......................................................................................................... INT 4
Show full textShow less
8 Safety Management Systems (SMS).......................................................................................INT 5 9 ISSA Documentation System................................................................................................... INT 5 10 English Language .................................................................................................................... INT 6 11 Manual Revisions .................................................................................................................... INT 6 12 Modification Status .................................................................................................................. INT 6 13 Conflicting Information ............................................................................................................. INT 6 14 Definitions and Abbreviations .................................................................................................. INT 7 15 ISSA Documents and Forms ................................................................................................... INT 7 16 Authority................................................................................................................................... INT 7 Section 1 — Organization and Management System (ORG) .........................................ORG 1 1 Management and Control ...................................................................................................... ORG 1 1.1 Organization and Accountability ............................................................................................ ORG 1 1.2 Management Commitment .................................................................................................... ORG 6 1.3 Roles and Responsibilities .................................................................................................... ORG 8 1.4 Safety Performance............................................................................................................. ORG 10 Effective January 2025 1 ISSA Standards Manual Part II - Seaplanes and Amphibians 1.5 Resource Management ....................................................................................................... ORG 12 1.6 Outsourcing Management ................................................................................................... ORG 13 1.7 Emergency Response ......................................................................................................... ORG 14 2 Assurance, Monitoring and Documentation Control ............................................................ORG 15 2.1 Quality Assurance ............................................................................................................... ORG 15 2.2 External Monitoring ............................................................................................................. ORG 20 2.3–2.4 (Intentionally open).............................................................................................................. ORG 21 2.5 Documentation System ....................................................................................................... ORG 21 2.6 Records System .................................................................................................................. ORG 24 3 Risk Management ............................................................................................................... ORG 24 3.1 Hazard Identification............................................................................................................ ORG 24 3.2 Risk Assessment and Mitigation..........................................................................................ORG 27 3.3 Flight Data Analysis............................................................................................................. ORG 29 3.4 (Intentionally open).............................................................................................................. ORG 31 3.5 Occurrence Handling........................................................................................................... ORG 31 4 Improvement, Promotion and Training ................................................................................ORG 33 4.1 Management Review........................................................................................................... ORG 33 4.2 Safety Communication ........................................................................................................ ORG 35 4.3 Training ............................................................................................................................... ORG 37 Table 1.1–Documentation System Specifications .................................................................................ORG 39 Section 2 — Flight Operations (FLT) ........................................................................................FLT 1 1 Management and Control........................................................................................................ FLT 1 1.1–1.2 (Intentionally open).................................................................................................................. FLT 1 1.3 Accountability, Authorities and Responsibilities ......................................................................FLT 1 1.4 (Intentionally open).................................................................................................................. FLT 2 1.5 Provision of Resources ........................................................................................................... FLT 2 2 Effective January 2025 Table of Contents 1.6 Documentation System ........................................................................................................... FLT 4 1.7 Operations Manual.................................................................................................................. FLT 4 1.8 Operations to or from Uncertified Aerodromes........................................................................FLT 5 2 Training and Qualification........................................................................................................ FLT 8 2.1 Training and Evaluation Program............................................................................................FLT 8 2.2 Training Elements ................................................................................................................. FLT 10 2.3 Line Qualification................................................................................................................... FLT 22 3 Line Operations..................................................................................................................... FLT 24 3.1 Common Language............................................................................................................... FLT 24 3.2 (Intentionally open)................................................................................................................ FLT 25 3.3 Flight Crew Qualifications...................................................................................................... FLT 25 3.4 Flight Crew Scheduling ......................................................................................................... FLT 28 3.5–3.6 (Intentionally open)................................................................................................................ FLT 29 3.7 Fuel, Weight/Mass and Balance, Flight Plans .......................................................................FLT 29 3.8 Aircraft Preflight and Airworthiness .......................................................................................FLT 29 3.9 Ground Handling ................................................................................................................... FLT 31 3.10 Airspace Rules ...................................................................................................................... FLT 32 3.11 In-flight Operations................................................................................................................ FLT 34 3.12 Flight Deck Policy and Procedures........................................................................................ FLT 41 3.13 (Intentionally open)................................................................................................................ FLT 42 3.14 Non-Normal/Abnormal and Emergency Operations ..............................................................FLT 42 3.15 Flight Crew Reporting Requirements ....................................................................................FLT 44 4 Operations Engineering Specifications .................................................................................FLT 46 4.1 Aircraft Performance ............................................................................................................. FLT 46 4.2 (Intentionally open)................................................................................................................ FLT 47 4.3 Aircraft Systems and Equipment Specifications ....................................................................FLT 47 Effective January 2025 3 ISSA Standards Manual Part II - Seaplanes and Amphibians Table 2.1–Onboard Library Specifications ............................................................................................... FLT 51 Table 2.2–Operations Manual (OM) Content Specifications ....................................................................FLT 52 Table 2.3–Flight Crew Qualification Requirements ..................................................................................FLT 54 Table 2.4–(Intentionally open) ................................................................................................................. FLT 55 Table 2.5–Route and Airport Knowledge Requirements ..........................................................................FLT 56 Table 2.6–Water Aerodrome Operational Assessment............................................................................FLT 57 Section 3 — Operational Control and Flight Dispatch (DSP) .........................................DSP 1 1 Management and Control....................................................................................................... DSP 4 1.1–1.2 (Intentionally open)................................................................................................................. DSP 4 1.3 Authorities and Responsibilities ............................................................................................. DSP 4 1.4–1.6 (Intentionally open)............................................................................................................... DSP 10 1.7 Operations Manual............................................................................................................... DSP 10 1.8 Records System................................................................................................................... DSP 11 2 Training and Qualification..................................................................................................... DSP 12 2.1 Training and Evaluation Program.........................................................................................DSP 12 3 Line Operations.................................................................................................................... DSP 13 3.1 General ................................................................................................................................ DSP 13 3.2 Flight Preparation and Planning ........................................................................................... DSP 14 3.3 Aircraft Performance and Load Planning..............................................................................DSP 15 3.4 Icing Conditions.................................................................................................................... DSP 16 3.5–3.6 (Intentionally open)............................................................................................................... DSP 16 3.7 Emergency Response.......................................................................................................... DSP 16 4 Operational Control Requirements and Specification...........................................................DSP 17 4.1 Alternate and Isolated Airports ............................................................................................. DSP 17 4.2 Minimum Flight Altitudes and En Route Performance ..........................................................DSP 18 4.3 Fuel Planning ....................................................................................................................... DSP 18 4 Effective January 2025 Table of Contents Table 3.1–Operational Control Personnel............................................................................................... DSP 22 Table 3.2–Operations Manual (OM) Content Specifications ...................................................................DSP 24 Table 3.3–Operational Flight Plan (OFP) Specifications.........................................................................DSP 26 Table 3.4–(Intentionally open) ................................................................................................................ DSP 27 Table 3.5–Competencies of Operational Control ...................................................................................DSP 28 Table 3.6–Guidance for Development of Operational Control Competency Course Syllabi ...................DSP 29 Section 4 — Aircraft Engineering and Maintenance (MNT) ............................................MNT 1 1 Management and Control ...................................................................................................... MNT 2 1.1 Management System Overview ............................................................................................. MNT 2 1.3 Maintenance Program ........................................................................................................... MNT 2 1.4–1.6 (Intentionally open) ................................................................................................................ MNT 6 1.7 Maintenance Management Manual (MMM) ...........................................................................MNT 6 2 Maintenance Control.............................................................................................................. MNT 8 2.1 Control System ...................................................................................................................... MNT 8 2.2 Maintenance Planning ........................................................................................................... MNT 9 2.3 Parts Installation .................................................................................................................... MNT 9 2.4 Deferred Maintenance ......................................................................................................... MNT 11 2.5 Continuing Airworthiness ..................................................................................................... MNT 12 2.6 Repairs and Modifications.................................................................................................... MNT 13 2.7 Defect Recording and Control.............................................................................................. MNT 15 2.8–2.11 (Intentionally open) .............................................................................................................. MNT 15 2.12 Reporting to the Authority .................................................................................................... MNT 15 3 Technical Records ............................................................................................................... MNT 16 3.1 Aircraft Maintenance Records.............................................................................................. MNT 16 3.2 Aircraft Technical Log (ATL) ................................................................................................ MNT 17 3.3 (Intentionally open) .............................................................................................................. MNT 17 Effective January 2025 5 ISSA Standards Manual Part II - Seaplanes and Amphibians 3.4 Airworthiness Directives ...................................................................................................... MNT 17 4 Maintenance Organizations .................................................................................................MNT 18 4.1 Approval............................................................................................................................... MNT 18 4.2 Management........................................................................................................................ MNT 19 4.3 Quality Assurance................................................................................................................ MNT 20 4.4 (Intentionally open) .............................................................................................................. MNT 21 4.5 Training Program ................................................................................................................. MNT 21 4.6–4.7 (Intentionally open) .............................................................................................................. MNT 22 4.8 Medical Supplies and Safety Equipments............................................................................MNT 22 4.9 Procedures Manual.............................................................................................................. MNT 23 4.10 Maintenance Release .......................................................................................................... MNT 25 4.11 Tooling and Calibration ....................................................................................................... MNT 27 Table 4.1–Maintenance Program Specifications ...................................................................................MNT 28 Table 4.2–(Intentionally open) ................................................................................................................ MNT 29 Table 4.3–Maintenance Management Manual Content Specifications...................................................MNT 30 Table 4.4–Defect Reporting Specifications.............................................................................................MNT 31 Table 4.5–(Intentionally open) ................................................................................................................ MNT 32 Table 4.6–Aircraft Technical Log (ATL) Specifications ...........................................................................MNT 33 Table 4.7–Quality Assurance Program Specifications and Control Processes.......................................MNT 34 Table 4.8–(Intentionally open) ................................................................................................................ MNT 35 Table 4.9–Maintenance Procedures Manual Content Specifications .....................................................MNT 36 Table 4.10–Tooling and Calibration Program Specifications ..................................................................MNT 37 Section 5 — Cabin Operations (CAB) .....................................................................................CAB 1 1 Management and Control....................................................................................................... CAB 1 1.1–1.5 (Intentionally open)................................................................................................................. CAB 1 1.6 Operations Manual................................................................................................................. CAB 1 2 Training and Qualification....................................................................................................... CAB 2 6 Effective January 2025 Table of Contents 2.1 Training Program ................................................................................................................... CAB 2 3 Line Operations...................................................................................................................... CAB 4 3.1 (Intentionally open)................................................................................................................. CAB 4 3.2 Cabin Crew Policies and Procedures .....................................................................................CAB 4 3.3 (Intentionally open)................................................................................................................. CAB 6 3.4 Cabin Operations Policies and Procedures............................................................................CAB 6 Table 5.1–Operations Manual Content Specifications .............................................................................CAB 8 Section 6 — Ground Handling Operations (GRH) ..............................................................GRH 1 1 Management and Control ...................................................................................................... GRH 2 1.1–1.5 (Intentionally open) ................................................................................................................ GRH 2 1.6 Operational Manuals ............................................................................................................. GRH 2 2 Training and Qualification ...................................................................................................... GRH 2 2.1 Training Program................................................................................................................... GRH 2 2.2 Program Elements................................................................................................................. GRH 3 3 Ground Handling Operations ................................................................................................. GRH 6 3.1 (Intentionally open) ................................................................................................................ GRH 6 3.2 Airside Operations ................................................................................................................. GRH 6 3.3 Load Control .......................................................................................................................... GRH 6 3.4 Aircraft Loading ..................................................................................................................... GRH 8 4 Special Aircraft Ground Handling Operations ......................................................................GRH 11 4.1 Aircraft Fueling .................................................................................................................... GRH 11 4.2 Aircraft De-/Anti-icing........................................................................................................... GRH 14 Section 7 — Cargo Operations (CGO) ....................................................................................CGO 1 1 Management and Control ...................................................................................................... CGO 1 1.1–1.5 (Intentionally open)................................................................................................................ CGO 1 1.6 Operational Manuals ............................................................................................................. CGO 1 Effective January 2025 7 ISSA Standards Manual Part II - Seaplanes and Amphibians 2 Training and Qualification...................................................................................................... CGO 2 2.1 Training Program................................................................................................................... CGO 2 2.2 Program Elements................................................................................................................. CGO 3 3 Acceptance and Handling...................................................................................................... CGO 4 3.1 General Cargo....................................................................................................................... CGO 4 3.2 Dangerous Goods ................................................................................................................. CGO 5 Table 7.1–Operations Manual Content Specifications .............................................................................CGO 7 Section 8 — Security Management (SEC) .............................................................................SEC 1 1 Management and Control....................................................................................................... SEC 1 1.1 (Intentionally open)................................................................................................................. SEC 1 1.2 Air Operator Security Program (AOSP)..................................................................................SEC 1 1.3–1.4 (Intentionally open)................................................................................................................. SEC 2 1.5 Provision of Resources .......................................................................................................... SEC 2 1.6 (Intentionally open)................................................................................................................. SEC 3 1.7 Security Manual ..................................................................................................................... SEC 3 2 Training and Qualification....................................................................................................... SEC 4 2.1 Training Program ................................................................................................................... SEC 4 3 Security Operations................................................................................................................ SEC 5 3.1–3.3 (Intentionally open)................................................................................................................. SEC 5 3.4 Passengers and Cabin Baggage............................................................................................SEC 5 3.5–3.6 (Intentionally open)................................................................................................................. SEC 6 3.7 Cargo Shipments ................................................................................................................... SEC 6 4 Security Threat and Contingency Management .....................................................................SEC 6 4.1–4.2 (Intentionally open)................................................................................................................. SEC 6 4.3 Investigation and Notification ................................................................................................. SEC 6 8 Effective January 2025 ISSM Part II Fourth Edition The following tables describe the changes contained in the Edition 4 of the ISSA Standards Manual Part II which was designed and applicable for seaplanes and amphibians Operators. Section 1 (ORG) Area Changed Description of Change(s) ORG 1.1.10 • The deadline for upgrading the recommendation to the standard has been extended to September 1, 2025, to align with other deadlines. ORG 1.2.3 • New recommendation regarding the policy of complying with laws and regulations at all operational location was added. ORG 1.4.2 • The deadline for upgrading the recommendation to the standard has been extended to September 1, 2025, to align with other deadlines. ORG 1.6.2 • The provision was revised for better clarification. ORG 3.1.5 • The deadline for upgrading the recommendation to the standard has been extended to September 1, 2025, to align with other deadlines. ORG 4.1.3 • New recommendation regarding the processes for monitoring and assessing SMS processes was added. Section 2 (FLT) Area Changed Description of Change(s) FLT 1.3.6 • New recommendation regarding the PIC responsibilities was added. FLT 1.3.7 • New recommendation regarding the designation of PIC was added. FLT 1.5.3 • New recommendation regarding the screening of flight crew was added. FLT 1.6.6 • New recommendation regarding the onboard library was added. FLT 1.7.4 • New recommendation regarding the process of development the checklists was added. FLT 2.2.7 • New recommendation regarding the Operator familiarisation training was added. FLT 2.2.20 • New recommendation regarding the candidates screening for skills, competencies and other attribute required by the Operator was added. FLT 2.2.28 • New recommendation regarding the practical training exercises of usage of emergency and safety equipments was added. FLT 2.2.42 • New recommendation regarding the security training was added. FLT 2.2.43 • New recommendation regarding the flight crew's duties while conducting flight without cabin crew was added. FLT 2.3.5 • New recommendation regarding the requirement for PIC conducting single-pilot operations was added. FLT 2.4.1 • New recommendation regarding the requirement for PIC training and evaluation was added. FLT 2.4.3 • New recommendation regarding the requirement for flight crew operating different types of aircraft was added. FLT 3.1.1 • New recommendation regarding the designation of a common language(s) was added. FLT 3.3.1 • New recommendation regarding the composition and required number of the flight crew members was added. Effective January 2025 DOC 1 ISSA Standards Manual Part II - Seaplanes and Amphibians FLT 3.3.7 • New recommendation regarding the recency of experience was added. FLT 3.3.10 • New recommendation regarding the PIC requirement was added. FLT 3.7.2 • New recommendation regarding the PIC authority was added. FLT 3.8.1 • New recommendation regarding the procedures that describe flight crew duties and responsibilities for the use of the ATL, MEL and CDL was added. FLT 3.8.10 • New recommendation regarding the flight crew duties conducting the flights without cabin crew was added. FLT 3.10.4 • New recommendation regarding the usage of standard radio phraseology was added. FLT 3.11.4 • New recommendation regarding the minimum flight altitude information was added. FLT 3.11.7 • New recommendation regarding the fuel monitoring was added. FLT 3.11.46 • New recommendation regarding the certificate of airworthiness and operating limitations was added. FLT 3.12.1 • New recommendation regarding the policy of corrective lenses was added. FLT 3.12.2 • New recommendation regarding the requirement for flight crew fastening the seat belts was added. FLT 3.12.4 • New recommendation regarding the requirement for flight crew during take off and landing was added. FLT 3.14.2 • New recommendation regarding the policy for performing in-flight simulation of emergency was added. FLT 3.14.16 • New recommendation regarding the fuel management policy was added. FLT 3.14.17 • New recommendation regarding the in-flight fuel management policy (declaration “MAYDAY, MAYDAY, MAYDAY”) was added. FLT 3.15.2 • New recommendation regarding the policy for pilots reporting was added. FLT 3.15.3 • New recommendation regarding the policy that assigns responsibility to the PIC for notifying the authority in case of any accident or serious incident was added. FLT 3.15.4 • New recommendation regarding the responsibilities of PIC was added. FLT 4.1.1 • New recommendation regarding the data and guidance in the OM was added. FLT 4.1.2 • New recommendation regarding the aircraft performance was added. FLT 4.1.3 • New recommendation regarding the data and guidance in the OM was added. Table 2.1 • New table - Onboard Library Specifications was added. DOC 2 Effective January 2025 Description of Changes Section 3 (DSP) Area Changed Description of Change(s) DSP 1.3.6 • Standard regarding the responsibilities of FOO was revised to align with ICAO requirements. DSP 1.3.7 • New recommendation regarding the process in the event of emergency situation was added. DSP 1.7.2 • New recommendations regarding the description of the Operational Flight Plan (OFP) was added. DSP 1.8.4 • New recommendations regarding the procedures to record and retain operational information was added. DSP 3.2.5 • New recommendations regarding the acceptance of OFP was added. DSP 3.2.7 • New recommendations regarding the changes in ATS flight plan was added. DSP 3.4.1 • New recommendations regarding the operation in icing conditions was added. DSP 3.7.3 • New recommendation regarding the transportation dangerous goods as cargo was added. DSP 4.2.1 • New recommendation regarding the guidance for minimum flight altitudes was added. DSP 4.3.2 • New recommendation regarding the process for fuel requirement was added. DSP 4.3.12 • New recommendation regarding the process for final reserve fuel calculation was added. Table 3.3 • New table regarding the OFP Specifications was added. Section 4 (MNT) Area Changed Description of Change(s) MNT 1.1.2 • New recommendation regarding the requirement for management personnel was added. MNT 1.3.4 • New recommendation regarding the engine trend monitoring of single engine turbine-powered aircraft was added. MNT 1.7.3 • New recommendation regarding the requirement for MMM was added. MNT 2.1.2 • New recommendation regarding the trends for oil consumption was added. MNT 2.5.3 • New recommendation regarding the program for the management of the MEL was added. MNT 2.12.1 • New recommendation regarding the provision of information to the Authority about aircraft in service was added. MNT 3.1.1 • New notes regarding the program for maintenance records were added. MNT 3.1.4 • New recommendation regarding the process for maintenance records was added. MNT 4.1.5 • New recommendation regarding the requirement for maintenance organization was added. MNT 4.2.1 • New recommendation regarding the requirement for the managers of maintenance organization was added. Effective January 2025 DOC 3 ISSA Standards Manual Part II - Seaplanes and Amphibians MNT 4.2.2 • New recommendation regarding the requirement for the post holders of maintenance organization was added. MNT 4.2.12 • New recommendation regarding the procedure for reporting about the defects to the Authority was added. MNT 4.4.1 • New recommendation regarding the requirement for the management personnel was added. MNT 4.8.1 • New recommendation regarding the medical supplies was added. MNT 4.9.2 • New recommendation regarding the process of amending the MPM was added. Table 4.4 • New table regarding the Defect Reporting Specifications was added. Section 5 (CAB) Area Changed Description of Change(s) CAB 2.2.12 • New recommendation regarding the security training requirement for cabin crew was added. CAB 3.2.3 • New recommendation regarding the procedure of passengers and cargo transportation in cabin was added. CAB 3.2.5 • New recommendation regarding the cabin crew actions during takeoff and landing was added. CAB 3.4.4 • New recommendation regarding the procedure of passengers in cabin was added. CAB 3.4.12 • New recommendation regarding the guidance for emergency evacuation was added. CAB 3.4.15 • New recommendation regarding in-flight search checklist was added. Section 6 (GRH) Area Changed Description of Change(s) GRH 2.2.3 • New recommendation regarding the initial and recurrent training was added. GRH 2.2.5 • New recommendation regarding the training for personnel assigned to perform aircraft fueling was added. GRH 3.3.4 • New recommendation regarding the training for personnel assigned to perform aircraft fueling was added. GRH 3.4.4 • New recommendation regarding the procedure for handling damaged or leaking dangerous goods was added. GRH 3.4.5 • New recommendation regarding the procedure for and aircraft contaminated by dangerous goods leakage was added. GRH 3.4.10 • New recommendation regarding the procedure for transportation of dangerous goods was added. GRH 3.4.11 • New recommendation regarding the procedure for transportation of dangerous goods was added. GRH 4.1.2 • New recommendation regarding the procedure for fueling with passengers embarking or disembarking was added. GRH 4.1.5 • New recommendation regarding the safety procedures associated with aircraft fueling was added. DOC 4 Effective January 2025 Description of Changes Section 7 (CGO) Area Changed Description of Change(s) CGO 3.2.2 • New recommendation regarding the usage of Dangerous Goods Acceptance Checklist was added. CGO 3.2.4 • New recommendation regarding the dangerous goods inspection was added. Section 8 (SEC) Area Changed Description of Change(s) SEC 4.3.2 • New recommendation regarding the process for notifying the authorities in case of act of unlawful interference was added. Effective January 2025 DOC 5 ISSA Standards Manual Part II - Seaplanes and Amphibians INTENTIONALLY LEFT BLANK DOC 6 Effective January 2025 Introduction 1 Purpose The ISSA Standards Manual (ISSM) Part II is published in order to provide the standards, recommended practices (ISARPs), associated guidance material and other supporting information necessary for an operator of seaplanes and amphibians to successfully prepare for an assessment. ISSA Standard Manual (ISSM) Part II Edition 4 has been approved by Head, IOSA. The ISSM Part II may also be used as a guide for any operator of seaplane or amphibian desiring to structure its operational management and control systems in conformity with the latest industry operational practices. The ISSM Part II is the sole source of assessment criteria to be utilized by auditors when conducting an assessment against the ISARPs. 2 Structure The ISSM Part II is organized as follows: Section 1 → Organization and Management System (ORG); Section 2 → Flight Operations (FLT); Section 3 → Operational Control and Flight Dispatch (DSP); Section 4 → Aircraft Engineering and Maintenance (MNT); Section 5 → Cabin Operations (CAB); Section 6 → Ground Handling Operations (GRH); Section 7 → Cargo Operations (CGO); Section 8 → Security Management (SEC). Each section in this Manual has been assigned an associated 3-letter identifier (in parentheses above). The reference number for every standard or recommended practice within a section will include the specific 3-letter identifier for that section. 3 Sources for ISSM Standards and Recommended Practices (ISARPs) The safety and security requirements published in the Annexes to the Convention on International Civil Aviation (ICAO Annexes) are the primary source for specifications contained the ISARPs. Safety and security requirements in the ICAO Annexes used as the basis for ISARPs are those that are applicable either directly or indirectly to the air operator. The ISARPs for seaplane operators are based on the body of international regulatory guidance pertaining to seaplane operations, including the ICAO Annexes. However, because the FAA and Transport Canada Civil Aviation (TCCA) oversee a broad spectrum of seaplane operations within their jurisdiction and have established legacies of working with the seaplane industry and accident investigators, they have therefore provided the primary regulatory basis for the ISARPs. These regulators have established guidance material for seaplane operators in the form of Advisory Circulars (AC), Civil Aviation Safety Alerts (CASA), and aviation safety studies. These publications, along with accident investigations and recommendations from the Canadian Transportation Safety Board (TSB), have been used as supporting documentation for the standards. Additionally, established seaplane operators with proven safety records have developed industry best practices that contribute significantly to safe seaplane operations, but which are not necessarily embodied in regulatory frameworks. Therefore, many of the seaplane ISARPs have been informed by those industry practices and recommendations. Effective January 2025 INT 1 ISSA Standards Manual Part II - Seaplanes and Amphibians 4 Applicability of ISARPs for ISSM Part II – Seaplanes and Amphibians Applicability Guidance To provide guidance to the operators, an Applicability box is found at the beginning of each section of this manual. Within the box is a general description of the applicability of the ISARPs contained in the section. The applicability of individual standards or recommended practices is always determined by the auditor. As a means to assist with the interpretation of individual application, many ISARPs begin with a conditional phrase as described below. Systemic Applicability When making a determination as to the applicability of individual ISARPs, it is important to take into account operations (relevant to the individual standard or recommended practice) that are conducted, not only at the home station, but at all stations and other locations throughout the operator's network. Aircraft Applicability Note: The term aircraft as used throughout the ISSM Part I refers to fixed wing aircraft (aeroplane or airplane). The ISARPs as published in this version of the ISSM are applicable only for the assessment of an operator that meets the eligibility criteria below: • Seaplane operations; • Commercial passenger and/or cargo operations; • One- or two-pilot operations; • IFR and/or VFR operations; • Aircraft below and above 5,700 Kg (12,566 lb) MTOW. Note: An Operator utilizing aircraft other than seaplanes and amphibians should refer to ISSM Part I. ISARPs may not be applied or used for the assessment of operations that are conducted with: • Helicopters; • Operators with no aircraft on the AOC (only wet-lease operations). During an assessment, ISARPs are applied only to those aircraft that are of the type authorized in the Air Operator Certificate (AOC) (or equivalent document) and utilized in commercial passenger and/or cargo operations. Certain ISARPs are also applicable to non-commercial operations, and such application is indicated in a note that is part of the standard or recommended practice. Other owned or leased aircraft that are not of the type authorized in the AOC and/or not utilized in commercial air transport operations will not be evaluated during an assessment. However, the existence of such aircraft will be referenced with an explanation in the ISSA Assessment Report (ISAR). 5 Explanation of ISARPs ISARPs contained in this manual have been developed solely for use under the ISSA program and contain the operational criteria upon which the assessments are based. ISARPs are not regulations. ISARPs Identifiers All ISSM Part II provisions (i.e. the ISARPs) are preceded by an identifier that consists of the three-letter section abbreviation and a string of three numbers separated by two decimal points (e.g. ORG 1.1.1). Stabilization of the ISARPs identifiers is an important goal, primarily for facilitating use of the ISARPs by operators, auditors and others, but also for the purpose of ensuring an accurate statistical basis. Therefore, when revising the ISSM, every effort is made to minimize any renumbering of the ISARPs. In certain instances new provisions must be inserted into an existing series of ISARPs. Normally this is done when it is important that the new provision has a logical locational relationship with another existing provision. When this occurs, an additional upper-case letter is attached to the identifier of the applicable provisions as the means of avoiding the renumbering of other ISARPs that follow in the series. INT 2 Effective January 2025 Introduction Standards ISSA Standards are specified systems, policies, programs, processes, procedures, plans, sets of measures, facilities, components, types of equipment or any other aspect of operations under the scope of ISSA that have been determined to be an operational necessity, and with which an operator will be expected to be in conformity at the conclusion of an assessment. Standards always contain the word “shall” (e.g., “The Operator shall have a process…”) in order to denote that conformance by an operator being assessed is a requirement for ISSA registration. During an assessment, determination of nonconformity with specifications contained in an ISSA Standard results in a Finding, which in turn results in the generation of a Corrective Action Report (CAR). To close a Finding, an operator will develop a Corrective Action Plan (CAP), and then implement corrective action in accordance with the CAP. Recommended Practices ISSA Recommended Practices are specified systems, policies, programs, processes, procedures, plans, sets of measures, facilities, components, types of equipment or any other aspects of operations under the assessment scope of ISSA that have been determined to be operationally desirable, but conformity is optional by an operator. Recommended Practices always contain the italicized word “should” (e.g., “The Operator should have a policy…”) to denote conformance is optional. During an assessment, a determination of nonconformity with specifications contained in an ISSA Recommended Practice results in an Observation, which in turn results in the generation of a CAR. An operator is not obliged to close an observation with corrective action but, as a minimum, must provide the root cause analysis (RCA) portion of the CAP. However, if an operator chooses to close an Observation, it will require subsequent implementation of corrective action the same as is required to close a Finding. Conditional Phrase Certain provisions (i.e. standards or recommended practices, or sub-specifications within certain provisions), begin with a conditional phrase. The conditional phrase states the conditions (one or more) that serve to define the applicability of the provision or sub-specification to the individual operator being assessed. A conditional phrase begins with the words “If the Operator…” When assessing an operator against a provision or sub-specification that begins with a conditional phrase, the Auditor will first determine if an operator meets the condition(s) stated in the conditional phrase. If the operator meets the stated condition(s), the provision or sub-specification is applicable to the operator and must be assessed for conformity. If the operator does not meet the condition(s), the provision or sub- specification is not applicable to that operator, and such non-applicability will be recorded as N/A. Notes and Symbols An italicized note (Note:) immediately following a provision contains information relevant to the specification(s) in the provision, and is to be considered as part of the provision. An [SMS] symbol in bold text immediately following the last sentence of an ISSA provision indicates the provision specifies one or more of the elements of a safety management system (SMS). (SMS is addressed in subsection 8 below.) A (GM) symbol in bold text following the last sentence of an ISSA provision indicates the existence of associated guidance material. (Guidance Material is addressed in subsection 6 below.) Special Review Suspension IATA, upon request from an appropriate industry source, may subject the technical specifications within an ISSA standard to a special review in accordance with the ISSA Standards Special Review Process. When a special review is conducted, the ISSA standard or certain sub-specifications within the ISSA standard are put under suspension until the special review has been completed. Effective January 2025 INT 3 ISSA Standards Manual Part II - Seaplanes and Amphibians When a new edition of the ISSM Part II is published while a special review is in progress, the suspended ISSA standard or sub-specification(s) within the ISSA standard will be identified with either of the following, as appropriate: • (This standard is currently suspended in accordance with the ISSA Standards Special Review Process), or • (This sub-specification is currently suspended in accordance with the ISSA Standards Special Review Process). 6 Guidance Material Guidance material is informational in nature and supplements or clarifies the meaning or intent of certain ISARPs. ISARPs that are self-explanatory do not have associated guidance material. Guidance material is designed to ensure a common interpretation of specifications in ISARPs and provides additional detail that assists an operator to understand what is required in order to achieve conformity. Where applicable, guidance material also presents examples of acceptable alternative means of achieving conformity. Guidance material associated with an individual standard or recommended practice is co-located with the relevant provision and is preceded by the bold sub-heading Guidance. Additionally, some guidance material relates to an entire ISSM Part II section or to a specific grouping of provisions within a section. Such guidance stands alone in an appropriate location and is preceded by the bold heading General Guidance. Assessment specifications are contained only in the ISARPs, and never in the guidance material. 7 Operational Assessment During an assessment, an operator is assessed against the ISARPs contained in this manual. To determine conformity with any standard or recommended practice, an auditor will gather evidence to assess the degree to which specifications are documented and implemented by the operator. In making such an assessment, the following information is applicable. Documented Documented shall mean the specifications in the ISARPs are published and accurately represented by an operator in a controlled document. A controlled document is subject to processes that provide for positive control of content, revision, publication, distribution, availability and retention. Documentation is necessary for an operator to ensure systems, programs, policies, processes, procedures and plans are implemented in a standardized manner, and to further ensure such standardized implementation is sustained on an on-going basis. Documentation provides the standards that govern the way personnel perform tasks within the management system and in operations. Such documented standards are necessary for an operator to: • Provide continuity in the flow of information to personnel; • Ensure personnel are properly trained; • Conduct evaluations (e.g. audits, inspections, performance assessments). Implemented Implemented shall mean the specification(s) in the ISARPs are established, activated, integrated, incorporated, deployed, installed, maintained and/or made available, as part of the operational system, and is (are) monitored and evaluated, as necessary, for continued effectiveness. The continuity of implementation is directly linked to documentation. To ensure standardization within the management system and in the conduct of operations, an operator must ensure specified systems, programs, policies, processes, procedures and plans are implemented as published in its controlled documents. The requirement for specifications to be documented and implemented by an operator is inherent in ISARPs unless indicated otherwise. INT 4 Effective January 2025 Introduction Inactive Approved Operations It is not unusual for an operator to elect not to conduct certain types of operations for which it has regulatory approval (e.g. transport of dangerous goods). In such cases, ISSA provisions with specifications that address such inactive operations would not be applicable to the operator during an assessment if it is stated clearly in a controlled document (e.g. Operations Manual) that the specified operations are not conducted by the operator. Outsourced Functions Where an operator has chosen to outsource operational functions specified in ISSA provisions to external service providers, conformity with those provisions will be based on evidence provided by the operator that demonstrates acceptable processes are in place (i.e. processes are documented and implemented) for monitoring such external service providers to ensure fulfillment of applicable operator and regulatory requirements affecting the safety and security of operations. Auditing is recommended as an effective method for an operator to monitor external service providers. 8 Safety Management Systems (SMS) The components and elements of an SMS for air operators are published in the ICAO Framework for Safety Management Systems (SMS) as published in ICAO in Annex 19. Guidance supporting the Framework may be found in the ICAO Safety Management Manual (SMM), Doc 9859. Most SMS components and elements contained in the ICAO Framework are addressed in the ISARPs. Specific SMS requirements for an operator will always be mandated by the State in accordance with its individual State Safety Plan (SSP). Not all states will mandate SMS immediately, and some states could take several years before making SMS mandatory for its operators. Additionally, some elements of SMS are quite complex, thus full implementation of an SMS by an operator will typically take several years. Therefore, given these factors, most SMS provisions are initially presented in the ISARPs as recommended practices (i.e. “should”). SMS standards and recommended practices are identified by a bold [SMS] symbol immediately following the last sentence of the provision. An operator that is assessed and found to be in conformity with all ISARPs (applicable to that operator) identified by the [SMS] symbol, is considered to have a baseline SMS in place. Such baseline SMS might not meet the SMS requirements of all states because certain states, in accordance with their individual SSP, could add requirements above those contained in the ICAO framework. Additionally, some states might mandate operators to implement SMS using a multiphase approach. In either case, having the basic SMS elements implemented in accordance with the ISSA standards should facilitate compliance with individual state SMS requirements. SMS Upgrades In accordance with the IATA SMS Strategy, all ISSA SMS recommended practices are being incrementally upgraded to standards such that, with the ISSM revision that will be effective on 1 September 2025, all ISSA SMS provisions will have been upgraded to standards (i.e. “shall”). 9 ISSA Documentation System The ISSM is used in association with the following related manuals: • ISSA Program Manual (ISPM); • IOSA Program Manual (IPM); • IATA Reference Manual for Audit Programs (IRM); • IOSA Audit Handbook (IAH). The ISPM, IPM, IRM and IAH comprise the ISSA documentation system. Effective January 2025 INT 5 ISSA Standards Manual Part II - Seaplanes and Amphibians 10 English Language English is the official language of the ISSA Program; documents comprising the ISSA Documentation System are written in International English* in accordance with IATA policy. The ISSA Program Manual requires auditors to ensure the English language version of this ISSM and/or ISSA Checklists is always used as the basis for a final determination of conformity or nonconformity with ISARPs during the conduct of an assessment. Versions of the ISSM or ISSA Checklists that have been translated into another language are subject to misinterpretation; therefore, any translated ISSA document is considered an unofficial reference. * Refer to the IRM for the definition of International English. The official reference for International English in accordance with IATA policy is the online Merriam-Webster Dictionary (http://www.merriam-webster.com). 11 Manual Revisions The ISSM Part II is normally revised annually. In accordance with IATA policy, a revision to the ISSM Part II will always result in a new edition of the Manual. The time period between the issuance of a new edition of the ISSM Part II and the effective date of such new edition is typically four full months. Should critical issues arise that affect the content of the ISSM Part II, a revision to the current edition of the ISSM Part II will be issued. Usable Edition For an ISSA assessment, the Operator normally determines the edition of the ISSM Part II that will be used for an assessment. The Operator has the option to select either: • The edition that is effective on the day before the on-site phase of the assessment is scheduled to begin, or • An edition that has been published prior to the day the onsite phase of the assessment is scheduled to begin, but has not yet become effective. 12 Modification Status All changes in this document are listed in the revision highlights table. For easier orientation, the following symbols identify any changes made within each section: Addition of a new item. Change to an item. Deletion of an item. 13 Conflicting Information Manuals within the ISSA documentation system are not revised concurrently, thus creating the possibility of conflicting information in different manuals. If there are inconsistencies between the ISSA documentation, namely the ISSM, ISPM and IAH, IATA should be contacted for clarification and correction. IATA Dangerous Goods Regulations (DGR) The DGR is a manual that is published annually and is effective on 1 January of each calendar year. The ISSM may be published in different month of the same year, which creates the potential for conflicting DGR-ISSM requirements. In the case of a DGR-ISSM conflict, the requirement contained in the current effective version of the DGR shall be considered valid. INT 6 Effective January 2025 Introduction 14 Definitions and Abbreviations The IATA Reference Manual for Audit Programs (IRM) contains the Glossary of Terms and the List of Abbreviations that are associated with the audit programs. Additionally, the following definitions which appear in the body of this manual apply specifically to seaplane operations and are based on ICAO guidance and requirements for the design and operation of water aerodromes: Fixed platform – A platform extending from the shore, on water and supported by pillars to hold it in position, intended to align alongside seaplanes for the purposes of embarkation and disembarkation of passengers, loading and unloading of cargo, or refueling or parking of seaplanes. Floating platform – A platform placed on open water authorized for the purpose of embarkation and disembarkation of passengers and the loading and unloading of cargo by seaplane. Gangway – A movable walkway where people board and disembark such as platforms, and piers. Mooring – A fixed permanent installation on the water surface used to secure seaplanes. The seaplane may be moored to a floating buoy, a pier, platforms, etc. Mooring buoy – A buoy connected by chain or cable to a permanent unmovable anchor sunk deeply into the bottom of a body of water. Protected area – An area which is protected from large waves. The structure providing protection can be natural or constructed. Seaplane – An aeroplane on floats (amphibious or non-amphibious) or a flying boat (water-only or amphibious). Taxi channel – A defined path on a water aerodrome, intended for the use of taxing seaplanes. Water Aerodrome – A defined area, primarily on water, intended to be used either wholly or in part for the arrival, departure and movement of seaplanes, and any building and equipment on ground or water. This term includes bother certified water aerodromes and any suitable body of water intended for use as a take-off and landing area for seaplanes. 15 ISSA Documents and Forms ISSA documents and forms that are referenced in this manual are available for download on the ISSA website (http://www.iata.org/issa). 16 Authority The ISSA Program operates under the authority of the IATA Operations Committee (OPC) with reference to the IATA Board of Governors (BoG). Effective January 2025 INT 7 ISSA Standards Manual Part II - Seaplanes and Amphibians INTENTIONALLY LEFT BLANK INT 8 Effective January 2025 Section 1 — Organization and Management System (ORG) Applicability Section 1 addresses the organization and management system of an operator for the purpose of ensuring the safety and security of aircraft operations. Individual ORG provisions or sub-specifications within an ORG provision that: • Begin with a conditional phrase (“If the Operator...”) are applicable if the operator meets the condition(s) stated in the phrase. • Do not begin with a conditional phrase are applicable to all operators unless determined otherwise by the Auditor. General Guidance Definitions of technical terms used in this ISSM Part II Section 1, as well as the meaning of abbreviations and acronyms, are found in the IATA Reference Manual for Audit Programs (IRM). 1 Management and Control 1.1 Organization and Accountability ORG 1.1.1 The Operator shall have a management system that has continuity throughout the organization and ensures control of operations and management of safety and security outcomes. (GM) Auditor Actions Identified/Assessed organizational management system structure. Assessed status of conformity with all other ORG management system ISSARPs. Crosschecked to determine status of conformity with management system standards in all operational areas. Other Actions (Specify) Guidance Refer to the IRM for the definitions of Operations, Operator, Safety (Operational), Security (Aviation) and State. A management system is documented in controlled company media at both the corporate and operational levels. Manuals or controlled electronic media are acceptable means of documenting the management system. Documentation provides a comprehensive description of the scope, structure and functionality of the management system and depicts lines of accountability throughout the organization, as well as authorities, duties, responsibilities and the interrelation of functions and activities within the system for ensuring safe and secure operations. Acceptable means of documentation include, but are not limited to, organograms (organization charts), job descriptions and other descriptive written material that define and clearly delineate the management system. Effective January 2025 ORG 1 ISSA Standards Manual Part II - Seaplanes and Amphibians Documentation also reflects a functional continuity within the management system that ensures the entire organization works as a system and not as a group of independent or fragmented units (i.e., silo effect). An effective management system is fully implemented and functional with a clear consistency and unity of purpose between corporate management and management in the operational areas. The management system ensures compliance with all applicable standards and regulatory requirements. In addition to internal standards and regulations of the State, an operator may also be required to comply with authorities that have jurisdiction over operations that are conducted over the high seas or within a foreign country. ORG 1.1.2 The Operator shall have a valid Air Operator Certificate (AOC) or equivalent document issued by the State of the Operator (hereinafter, the State) that authorizes the Operator to conduct commercial air transport operations in accordance with specified conditions and limitations. The AOC and/or associated documents shall include: (i) Operator identification (name and location); (ii) Date of issue and period of validity; (iii) Description of types of operations authorized; (iv) Type(s) of aircraft authorized for use; (v) Authorized areas of operation or routes; (vi) Exemptions, deviations and waivers (listed by name); (vii) Special authorizations if applicable. Auditor Actions Identified the documents that authorize the Operator to conduct commercial air transport operations in accordance with conditions and limitations specified by the State. Interviewed responsible manager(s) in flight operations. Examined AOC (focus: information is current and relevant to the Operator). Crosschecked AOC against OM (focus: authorizations/limitations consistent with operations conducted by Operator). Other Actions (Specify) Guidance The specifications of this provision require the conditions and limitations of any State-approved or State-accepted air transport operations, conducted by the operator, to be described in the AOC, AOC equivalents and/or associated documents. The AOC is produced (by the State) in a manner consistent with local conditions for State approval or acceptance. This should not preclude the operator from describing authorized operations, including conditions and limitations for such operations, in associated documents and in a manner consistent with the specifications of this provision. Such documents typically include the OM or any operational document that describes the conditions and limitations of authorized operations. ORG 2 Effective January 2025 Standards and Recommended Practices The exemptions, deviations, waivers and special authorizations in specifications vi) and vii) may be described in State-approved or State-accepted documents other than the AOC. Operators subject to laws or regulations of the State that prevent the issuance of an AOC consistent with the specifications of this provision and/or prohibit the description of authorized operations in a manner consistent with the specifications of this provision may demonstrate an equivalent method of ensuring the specifications of this provision are satisfied. The period of validity is designated on the AOC or determined by reference to the dates of issuance and expiration. ORG 1.1.3 The Operator shall identify one senior management official as the Accountable Executive (AE) who is accountable for performance of the management system as specified in ORG 1.1.1 and: (i) Irrespective of other functions, has ultimate responsibility and accountability on behalf of the Operator for the implementation and maintenance of the safety management system (SMS) throughout the organization; (ii) Has the authority to ensure the allocation of resources necessary to manage safety and security risks to aircraft operations; (iii) Has overall responsibility and is accountable for ensuring operations are conducted in accordance with conditions and restrictions of the Air Operator Certificate (AOC), and in compliance with applicable regulations and standards of the Operator. [SMS] (GM) Auditor Actions Identified senior management official designated as the accountable executive for the conduct of operations. Examined management system structure and organizational lines of accountability. Examined job description of designated accountable executive to determine if assigned responsibilities are in accordance with the standard. Interviewed accountable executive and/or designated management representative(s). Other Actions (Specify) Guidance Refer to the IRM for the definitions of Accountability, Accountable Executive (AE), Authority, Aircraft Operations, Responsibility, Safety Risk Management and Senior Management. The requirement for an AE is an element of the Safety Policy and Objectives component of the SMS framework. The designation of an AE means the accountability for safety and security performance is placed at a level in the organization having the authority to take action to ensure the management system is effective. Therefore, the AE is typically the chief executive officer (CEO), although, depending on the type and structure of the organization, it could be a different senior official (e.g. chairperson/member of the board of directors, company owner). The AE has the authority, which includes financial control, to make policy decisions, provide adequate resources, resolve operational quality, safety and security issues and, in general, ensure necessary system components are in place and functioning properly. In an SMS, the AE would typically have: • Ultimate responsibility and accountability for the safety of the entire operation together with the implementation and maintenance of the SMS; • Responsibility for ensuring the SMS is properly implemented in all areas of the organization and performing in accordance with specified requirements. Effective January 2025 ORG 3 ISSA Standards Manual Part II - Seaplanes and Amphibians The AE also is responsible for ensuring the organization is in compliance with requirements of applicable authorities (i.e. regulations), as well as its own policies and procedures, which may exceed existing regulations or address areas that are not regulated (e.g. ground handling operations). An operator's policies and procedures are typically published in its Operations Manual (OM). To ensure that the operator continues to meet applicable requirements, the AE might designate a manager with the responsibility for monitoring compliance. The role of such manager would be to ensure that the activities of the operator are monitored for compliance with the applicable regulatory requirements, as well as any additional requirements as established by the operator, and that these activities are being carried out properly under the supervision of the relevant head of functional area. Expanded guidance may be found in the ICAO SMM, Document 9859. ORG 1.1.4 If required by the State of the Operator (hereinafter, the State), the Operator shall have post holders within the management system that are acceptable to the Authority and have the responsibility for ensuring, in their respective defined operational areas: (i) The management of safety risks and security threats to aircraft operations; (ii) Operations are conducted in accordance with conditions and restrictions of the Air Operator Certificate (AOC), and in compliance with applicable regulations and standards of the Operator. (GM) Auditor Actions Identified post holders accountable for the conduct of operations. Examined management system structure and organizational lines of accountability. Examined job descriptions of all post holders throughout the organization (focus: accountability/responsibilities are as specified in the standard). Interviewed AE and/or designated management representative(s). Other Actions (Specify) Guidance Refer to the IRM for the definition of Post Holder. Managers in such positions might be referred to as post holders, directors or another title as specified by each State. ORG 1.1.5 The Operator shall designate a manager who is responsible for the implementation, maintenance and day-to-day administration of the SMS throughout the organization on behalf of the AE and senior management. [SMS] (GM) Auditor Actions Identified safety management system (SMS) structure. Interviewed SMS accountable executive and/or designated management representative(s). Assessed conformity with all ORG SMS ISARPs. Other Actions (Specify) ORG 4 Effective January 2025 Standards and Recommended Practices Guidance The requirement is for a manager that focuses on the administration and oversight of the SMS on behalf of the AE is an element of the Safety Policy and Objectives component of the SMS framework. The individual assigned responsibility for organizational implementation of an SMS is ideally a management official that reports to the AE. Also, depending on the size, structure and scope of an operator's organization, as well as the complexity of its operations such individual may be assigned functions in addition to those associated with the SMS manager position provided those functions do not result in a conflict of interest. The title assigned to the designated manager will vary for each organization. Regardless of title, the manager is the designated organizational focal point for the day-to-day development, administration and maintenance of the SMS (i.e. functions as the SMS champion). It is important that such manager has the necessary degree of authority when coordinating and addressing safety matters throughout the organization. Whereas the designated manager has responsibility for day-to-day oversight of the SMS, overall accountability for organizational safety rests with the accountable executive. Likewise, nominated officials (refer to ORG 1.1.4) or operational managers always retain the responsibility (and thus are accountable) for ensuring safety in their respective areas of operations. Note: Depending on the size of an operator's organization and the complexity of its operations, the responsibilities for implementation and maintenance of the SMS (i.e. fulfillment of the SMS manager role) may be assigned to one or more persons. Expanded guidance may be found in the ICAO SMM, Document 9859. ORG 1.1.6–1.1.9 (Intentionally open) ORG 1.1.10 The Operator should have an SMS that is implemented and integrated throughout the organization to ensure management of the safety risks associated with aircraft operations. [SMS] (GM) Note: Conformity with this ORG recommended practice is possible only when the Operator is in conformity with all standards and recommended practices that are identified by the [SMS] symbol. Note: Effective 1 March 2025, this recommended practice will be upgraded to a standard. Auditor Actions Identified/Assessed safety management system (SMS) structure. Interviewed SMS accountable executive and/or designated management representative(s). Assessed conformity with all ORG SMS ISSARPs. Other Actions (Specify) Guidance Refer to the IRM for the definitions of Safety Management System (SMS) and State Safety Program (SSP). The specifications for an operator's SMS in this recommended practice are derived from the SMS Framework, which is published in Annex 19 to the Convention on International Civil Aviation (ICAO Annex 19). The SMS Framework specifies the four major components and 12 elements that make up the basic structure of an SMS. Where applicable, an SMS is designed and implemented in accordance with the State Safety Program (SSP). The manner in which the elements of SMS are implemented typically reflects the size and complexity of the operator's organization. Effective January 2025 ORG 5 ISSA Standards Manual Part II - Seaplanes and Amphibians In general, an SMS is designed and implemented to: • Identify safety hazards in operations; • Ensure remedial action is implemented to control safety risks; • Provide for ongoing monitoring and assessment of safety performance; • Make continual improvement to the level of safety in operations. The specific requirements for each operator's SMS will normally be found in the regulations associated with the SSP. In addition, states would typically publish guidance designed to assist operators in the implementation of SMS. A description of an operator's SMS is contained in documentation as specified in ORG 2.5.4. Expanded guidance may be found in the ICAO Safety Management Manual (ICAO SMM), Document 9859. 1.2 Management Commitment ORG 1.2.1 The Operator shall have a corporate safety policy that reflects the organizational commitment regarding safety, including the promotion of a positive safety culture. Such policy shall be communicated throughout the organization and include the following: (i) A statement about the provision of the necessary resources for the implementation of the safety policy; (ii) A commitment to the continual improvement of the organization and the management system; (iii) A commitment to a periodic review of the policy to ensure its continued relevance to the organization. [SMS] (GM) Auditor Actions Identified/Assessed corporate safety policy. Interviewed SMS manager and/or designated management representative. Examined specific examples that verify safety policy is communicated throughout the organization. Other Actions (Specify) Guidance The requirement for an operator to have a defined safety policy is an element of the Safety Policy and Objectives component of the SMS framework. The safety policy typically also reflects the commitment of senior management to: • Compliance with applicable regulations and standards of the Operator; • Ensuring the management of safety risks to aircraft operations; • The promotion of safety awareness; • Continual improvement of operational performance. The safety policy is typically reviewed periodically to ensure continued relevance to the organization. Such policy might be documented in the operations manual or other controlled document, and, to enhance effectiveness, is communicated and made visible throughout the organization through dissemination of communiqués, posters, banners and other forms of information in a form and language which can be easily understood. To ensure continuing relevance, the corporate policy is normally reviewed for possible update a minimum of every two years. Consistent with the structure and complexity of the operator's organization, the corporate safety policy may be issued as a stand-alone policy or combined with the policy specified in ORG 1.2.2. Expanded guidance may be found in the ICAO SMM, Document 9859. ORG 6 Effective January 2025 Standards and Recommended Practices ORG 1.2.2A The Operator shall have a corporate safety reporting policy that encourages personnel to report hazards to aircraft operations and, in addition, defines the Operator's policy regarding disciplinary action, to include: (i) Types of operational behaviors that are unacceptable; (ii) Conditions under which disciplinary action would not apply. [SMS] (GM) Note: This provision is only applicable for ISSA registration renewal assessments. Auditor Actions Identified/Assessed corporate safety reporting policy (focus: personnel urged to report operational hazards; definition of disciplinary policy/potential disciplinary actions). Interviewed AE and/or designated management representative(s). Assessed defined implementation of safety reporting in all operational areas. Other Actions (Specify) Guidance The requirement for an operator to have a safety reporting policy is an element of the Safety Policy and Objectives component of the SMS framework. Safety reporting is a key aspect of SMS hazard identification and risk management. Such a policy is typically documented in operations manuals or other controlled documents. Consistent with the structure and complexity of the operator's organization, the safety reporting policy may be issued as a stand-alone policy or combined with the safety policy specified in ORG 1.2.1. A safety reporting policy encourages and perhaps even provides incentive for individuals to report hazards and operational deficiencies to management. It also assures personnel that their candid input is highly desired and vital to safe and secure operations. The safety reporting policy is typically reviewed periodically to ensure continuing relevance to the organization. Refer to ORG 3.1.2, which specifies the operational safety reporting system. ORG 1.2.2B The Operator should have a corporate safety reporting policy that encourages personnel to report hazards to aircraft operations and, in addition, defines the Operator's policy regarding disciplinary action, to include: (i) Types of operational behaviors that are unacceptable; (ii) Conditions under which disciplinary action would not apply. [SMS] (GM) Note: This provision is only applicable for initial ISSA assessments. Auditor Actions Identified/Assessed corporate safety reporting policy (focus: personnel urged to report operational hazards; definition of disciplinary policy/potential disciplinary actions). Interviewed AE and/or designated management representative(s). Assessed defined implementation of safety reporting in all operational areas. Other Actions (Specify) Guidance Refer to Guidance Material of ORG 1.2.2A. Effective January 2025 ORG 7 ISSA Standards Manual Part II - Seaplanes and Amphibians ORG 1.2.3 The Operator should have a policy that informs operational personnel throughout the organization of their responsibility to comply with the applicable laws, regulations and procedures in all locations where operations are conducted. (GM) Note: Effective 1 September 2025, this Recommendation will be upgraded to a standard. Auditor Actions Identified/Assessed corporate compliance policy (focus: requirment for organizational compliance with applicable laws/regualtions/procedures by operational personnel). Interviewed AE and/or designated management representative(s). Coordinated to verify implementation of compliance policy in all operational areas. Other Actions (Specify) Guidance It is imperative for the operator to guarantee that all pilots possess thorough familiarity with the laws, regulations, and procedures pertaining to their duties, specifically those prescribed for the areas to be traversed, the aerodromes to be utilized, and the air navigation facilities associated with them. Additionally, the operator should ensure that all other members of the flight crew are equally acquainted with these laws, regulations, and procedures, to the extent that they are relevant to their respective responsibilities in the operation of the airplane. This comprehensive understanding is essential for maintaining safety and efficiency throughout operations. 1.3 Roles and Responsibilities ORG 1.3.1A The Operator shall ensure the management system defines the safety accountabilities, authorities and responsibilities of management and non-management personnel throughout the organization, and specifies: (i) The levels of management with the authority to make decisions regarding risk tolerability with respect to the safety and/or security of aircraft operations; (ii) Responsibilities for ensuring operations are conducted in accordance with applicable regulations and standards of the Operator; (iii) Lines of safety accountability throughout the organization, including direct accountability for safety and/or security on the part of senior management. [SMS] (GM) Note: This provision is only applicable for ISSA registration renewal assessments. Auditor Actions Identified/Assessed definition of authorities and responsibilities throughout the organization. Interviewed AE and/or designated management representative(s). Assessed to verify defined accountability/authorities/responsibilities for management and non- management personnel in all operational areas. Other Actions (Specify) Guidance The definition of authorities and responsibilities of management and non-management personnel is an element of the Safety Policy and Objectives component of the SMS framework. In the context of the management system, the following typically apply: • Accountability is the obligation to accept ultimate responsibility and be answerable for decisions and policies, and for the performance of applicable functions, duties, tasks or actions. Accountability may not be delegated. ORG 8 Effective January 2025 Standards and Recommended Practices • Authority is the delegated power or right to command or direct activities, and to make decisions. • Responsibility is the obligation to execute or perform assigned functions, duties, tasks and/or actions. Responsibility may be accompanied by an appropriate level of delegated authority. In the context of an SMS, the assignment of responsibility to individual personnel means such personnel are ultimately accountable for safety performance, whether at the overall SMS level (accountable executive) or at specific product and/or process levels (other applicable members of management). An effective management system ensures that responsibilities, and thus accountability, for safety and security are allocated to relevant management and non-management personnel that perform safety- or security-related functions, or that have a defined role in the SMS. Responsibilities and accountability are typically defined in the functional job description for such personnel and are designed to flow from corporate senior management into all operational areas of the organization. Responsibilities and accountability are normally described and communicated in a manner that ensures a clear understanding throughout the organization. Organization charts, or organograms, are typically used to depict the functional reporting system of an organization, and thus are an acceptable means for defining the flow (or “lines” as depicted on an organogram) of responsibilities and accountability within the management system. Management positions critical to operational safety or security may require enhanced job descriptions or terms of reference that reflect specialized requirements inherent in certain key positions. Such specialized requirements would include any delegation of authority exercised by personnel on behalf of an authority (e.g., designated or authorized flight examiner). Compliance with regulatory requirements, as well as internal policies and procedures, is an essential element of a safe and secure operational environment. The responsibility for ensuring compliance with both regulatory and internal requirements is specified and assigned within the management system. Job descriptions, terms of reference and operating manuals are examples of appropriate locations for documenting management system responsibilities. Expanded guidance may be found in the ICAO SMM, Document 9859. ORG 1.3.1B The Operator should ensure the management system defines the safety accountabilities, authorities and responsibilities of management and non-management personnel throughout the organization, and specifies: (i) The levels of management with the authority to make decisions regarding risk tolerability with respect to the safety and/or security of aircraft operations; (ii) Responsibilities for ensuring operations are conducted in accordance with applicable regulations and standards of the Operator; (iii) Lines of safety accountability throughout the organization, including direct accountability for safety and/or security on the part of senior management. [SMS] (GM) Note: This provision is only applicable for initial ISSA assessments. Auditor Actions Identified/Assessed definition of authorities and responsibilities throughout the organization. Interviewed AE and/or designated management representative(s). Assessed to verify defined accountability/authorities/responsibilities for management and non- management personnel in all operational areas. Other Actions (Specify) Guidance Refer to Guidance Material of ORG 1.3.1A. Effective January 2025 ORG 9 ISSA Standards Manual Part II - Seaplanes and Amphibians 1.4 Safety Performance ORG 1.4.1A The Operator shall have a process to define safety objectives. Such safety objectives should: (i) Reflect the Operator's commitment to maintain or continuously improve the overall effectiveness of the SMS; (ii) Be communicated throughout the organization; (iii) Be periodically reviewed to ensure they remain relevant and appropriate to the Operator. [SMS] (GM) Note: This provision is only applicable for ISSA registration renewal assessments. Auditor Actions Identified/Assessed organizational program for setting safety objectives. Interviewed SMS manager and/or designated management representative(s). Examined selected safety objectives currently valid. Examined selected records/documents that identify tracking of safety objectives. Other Actions (Specify) Guidance Refer to the IRM for the definitions of Safety Assurance and Safety Objective. Safety objectives provide direction to the operator's safety management activities and would therefore be consistent with the safety policy that sets out the organization's high-level safety commitment. A safety objective is a high-level statement that typically expresses a desired safety outcome that is to be achieved over a defined period of time (e.g. one year). Expanded guidance may be found in the ICAO SMM, Document 9859. ORG 1.4.1B The Operator should have a process to define safety objectives. Such safety objectives should: (i) Reflect the Operator's commitment to maintain or continuously improve the overall effectiveness of the SMS; (ii) Be communicated throughout the organization; (iii) Be periodically reviewed to ensure they remain relevant and appropriate to the Operator. [SMS] (GM) Note: This provision is only applicable for initial ISSA assessments. Auditor Actions Identified/Assessed organizational program for setting safety objectives. Interviewed SMS manager and/or designated management representative(s). Examined selected safety objectives currently valid. Examined selected records/documents that identify tracking of safety objectives. Other Actions (Specify) Guidance Refer to Guidance Material of ORG 1.4.1A. ORG 10 Effective January 2025 Standards and Recommended Practices ORG 1.4.2 The Operator should have processes for setting safety performance indicators (SPIs) and, as applicable, safety performance targets (SPTs) as means to monitor its safety performance, the achievement of its safety objectives and to validate the effectiveness of safety risk controls. [SMS] (GM) Note: Effective 1 September 2025, this recommended practice will be upgraded to a standard. Auditor Actions Identified/Assessed organizational program for setting SPIs and SPTs (focus: program defines/requires development/application of SPIs; measures used to track/monitor operational safety performance/validate safety risk controls). Interviewed SMS manager and/or designated management representative(s). Examined selected safety objectives currently valid. Examined selected records/documents that identify tracking of SPIs and SPTs (focus: tracking used to assess/monitor operational safety performance, assess/validate risk control effectiveness). Other Actions (Specify) Guidance Refer to the IRM for the definition of Safety Performance Indicator (SPI) and Safety Performance Target (SPT). Setting SPIs in support of the operator's safety objectives is an element of the Safety Assurance component of the SMS framework. SPIs and SPTs are used by an operator to track and compare its operational performance against the achievement of its safety objectives and to focus attention on the performance of the organization in managing operational risks and maintaining compliance with relevant regulatory requirements. SPTs define short-term and medium-term safety performance management desired achievements. They act as ‘milestones' that provide confidence that the organization is on track to achieving its safety objectives and provide a measurable way of verifying the effectiveness of safety performance management activities. The setting of SPTs is normally accomplished after considering what is realistically achievable and, where historical trend data are available, the recent performance of the particular SPI. In addressing operational performance, meaningful indicators might focus on lower level (i.e. lower consequence) occurrences or conditions that are considered by the operator to be precursors to more serious events. SPIs may be specific to a certain area of operations or may be broad and apply to the entire system. In addressing compliance, meaningful indicators, as a minimum, would focus on compliance with significant regulatory requirements (as determined by the operator) in all operational areas. SPIs may be set in almost any operations or maintenance area and are usually expressed as a reduction in the rate or number of specifically identified occurrences or conditions. Some possible examples of operational occurrences or conditions that could be monitored using SPIs include: • Flight operations (e.g. takeoff and landing tail strikes, unsatisfactory line or training evaluations, unstabilized approaches, runway incursions/excursions); • Operational control (e.g., flight diversions due to fuel); • Engineering and maintenance (in-flight engine shutdowns, aircraft component/equipment failures, diversions due to maintenance errors, damage caused by maintenance); • Cabin operations (inadvertent slide deployments); • Ground handling (aircraft damages due to vehicles or equipment); • Cargo operations (dangerous goods spills); • Operational security (unauthorized interference or access events). Expanded guidance may be found in the ICAO SMM, Document 9859. Effective January 2025 ORG 11 ISSA Standards Manual Part II - Seaplanes and Amphibians 1.5 Resource Management ORG 1.5.1–1.5.4 (Intentionally open) ORG 1.5.5 The Operator shall have a policy that addresses the use of psychoactive substances by personnel that perform operational functions and, as a minimum: (i) Prohibits the exercise of duties while under the influence of psychoactive substances; (ii) Prohibits the problematic use of psychoactive substances; (iii) Requires that all personnel who are identified as engaging in any kind of problematic use of psychoactive substances are removed from operational functions; (iv) Conforms to the requirements of the Authority, if applicable. (GM) Auditor Actions Identified/Assessed policy that addresses use of psychoactive substances by operational personn