Commercial Warranty for the Citation Longitude - 36-150EMB APU

Full document text

36-150EMB (Textron Aviation) APU Commercial Warranty | www.honeywell.com i Commercial Warranty for the Citation Longitude - 36-150EMB APU Administrative Overview Warranty claims for the Honeywell 36-150[EMB] APU may be submitted via Honeywell Electronic Claim system, or customer invoice/purchase order providing all required information listed below. Warranty claims will be honored for work accomplished at Honeywell Authorized Service Facilities or within the guidelines of the Honeywell warranty policy. All warranty claims are authorized by Honeywell, at Honeywell’s discretion. All hardware valued at greater than $500 must be returned with a warranty claim form for warranty consideration. Honeywell will replace or repair at its option any manufactured non-conforming hardware during the effective warranty period set forth below. Warranty replacement with new hardware is at the discretion of Honeywell. The following information is required to process 36-150[EMB] APU warranty for Citation Longitude aircraft: • Date of purchase / Date of delivery • Date of installation and removal • APU Part Number and component or LRU Part Number, if applicable, including dash numbers • Corresponding APU and component or LRU Serial Numbers • Citation Longitude Aircraft Serial Number and date of entry into service (or date of spare part installation) • Total APU hours (TSN) accrued on item or component • Description of claimed non-conformance and reason for removal. • Date of claimed non-conformance • Itemized account of labor hours directly expended in performing repair, if applicable • Itemized account of material furnished by Owner directly incorporated in the repair, if applicable • Purchase Order Warranty coverage includes: • Parts and labor to repair the APU or APU component • Shipping of the APU or APU component within geographical region, when warranty is accepted. Warranty coverage does not include: • Handling fees • APU or LRU removal and / or re-installation • New replacement parts except at Honeywell discretion • Rental of APUs • Component exchange fees • Scheduled and routine maintenance (HSI, inspections, etc.) Customs and Importation Fees Taxes • • 36-150EMB (Textron Aviation) APU Commercial Warranty | www.honeywell.com ii Warranty Program Details Definitions The following words or phrases have the noted meanings: 1. “Seller” means Honeywell and its affiliates, and business units of Honeywell Inc. 2. “Owner” means the legal or registered owner of the APU. 3. “APU” means a new 36-150[EMB] Auxiliary Power Unit, Part Number 70720189-X delivered for use on Citation Longitude aircraft. 4. “Parts” means components or Line Replaceable Units (LRU's) of the APU which may be repaired or replaced by Seller or its Authorized Facility. 5. “APU Operating Hours" means the Time Since New (TSN) accumulated on the APU or its Parts, as recorded by the APU hourmeter. 6. “Installation” means the date the APU or Part is originally installed on the aircraft. 7. “Failure", “Malfunction", or “Non-Conformance” in an APU or Part means breakage or improper function. 8. “Normal Wear and Tear” means the gradual and expected deterioration of an APU or Part, the need for regular overhaul and periodic maintenance and consumable hardware, and does not constitute a failure or malfunction under this warranty. Warranty Coverage Seller warrants to the Owner that each APU sold for installation as original equipment on new Citation Longitude aircraft and new spare APUs will, as set forth below, comply with applicable Seller drawings and specifications and be free from defects in material and workmanship. These warranties shall run to the original purchaser, its successors, assigns and customers when they are the Owner. Duration of Warranty ORIGINAL EQUIPMENT APUS Duration will be sixty (60) months from date of new Citation Longitude aircraft delivery to Owner, or two thousand (2,000) APU Operating Hours, whichever first occurs. NEW SPARE APUS Duration will be sixty (60) months from date of shipment to the Owner, or two thousand (2,000) APU Operating Hours, whichever first occurs. Warranty claim determination will be based on the data supplied to Seller by the Owner, its successors and customers when they are the Owner, substantiated by inspection, testing, failure analysis, and information from Seller’s representatives. Seller will have the sole right to determine whether the failure qualifies under the terms and conditions of this warranty. NEW SPARE PART WARRANTY Duration will be twelve (12) months from ship date from Honeywell or six (6) months after date of installation in the aircraft, whichever occurs first. Seller warrants to the Owner that each new spare part sold for installation on an APU will, at the time of shipment or installation as identified above, conform to the applicable Seller drawings and specifications, and be free from defects in material and workmanship. REPAIR AND OVERHAUL (after original equipment / spare warranty expiration) Duration will be twelve (12) months from ship date from Honeywell or six (6) months after date of installation of the repaired or overhauled Part on the APU, whichever occurs first. Repair and overhaul warranty is applied at the expiry of the original equipment, new spare APU and new spare parts warranties, and does not in any way extend the original warranty periods. 36-150EMB (Textron Aviation) APU Commercial Warranty | www.honeywell.com iii RESPONSIBILITY OF SELLER If an APU or Part is returned to Seller or an Honeywell Authorized Service Center and is found by Seller, in its sole discretion, to have failed as a result of a failure in material or workmanship covered by this warranty, Seller will at no cost to the Owner: 1. Repair or replace, at Seller’s sole option, the failed APU or Part. Any APU or Part which is replaced or exchanged will become the property of Seller. 2. Assume round trip shipping costs for failed or non-conforming APUs or Parts within geographical region;