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Safety Management System

8000.369C · FAA

Public domain · FAAOrders & Notices

Overview

The Safety Management System (8000.369C) is a public-domain FAA order, republished here as a free chaptered HTML edition with a linked table of contents and the official PDF.

Publisher
FAA
Document
8000.369C
Pages
19
Chapters
3

Key points

  • This order establishes the Safety Management System (SMS) policy and requirements for the FAA.
  • The SMS aims to enhance safety management through a process-oriented system with a focus on Safety Risk Management (SRM) and Safety Assurance.
  • It defines the roles and responsibilities of FAA organizations and committees regarding safety management.
  • The order applies to various FAA Lines of Business, including Air Traffic Organization and Aviation Safety.
  • This document replaces FAA Order 8000.369B and emphasizes continuous improvement of the SMS.
Frequently asked questions
What is the purpose of this order?

The purpose of this order is to establish the Safety Management System (SMS) policy and requirements for the FAA, guiding organizations in incorporating SMS and ICAO State Safety Program requirements.

Who does this order apply to?

This order applies to the Air Traffic Organization, Aviation Safety, Airports, Commercial Space Transportation, Next Generation Air Transportation System, and Security and Hazardous Materials Safety.

What are the main components of the SMS?

The SMS components include Safety Policy, Safety Risk Management (SRM), Safety Assurance, and Safety Promotion.

What changes were made in this revision of the order?

This revision removes references to the Risk-Based Decision Making Strategic Initiative, updates terminology regarding safety issues, and emphasizes continuous improvement of the SMS.

How does the FAA ensure compliance with safety regulations?

The FAA ensures compliance through risk-based safety oversight, verifying that aviation product/service providers meet applicable requirements, and evaluating the effectiveness of regulations and standards.

Appendix A

06/24/20 8000.369C Appendix A Definitions As used in this document, the following words or phrases are defined.

1. Accident – An unplanned event or series of events that results in death, injury, or damage to, or loss of, equipment or property.

2. Aerospace System – U.S. airspace, all manned and unmanned vehicles operating in that airspace, all U.S. aviation operators, airports, airfields, air navigation services, pilots, regulations, policies, procedures, facilities, equipment, and all aviation-related industry.

3. Aircraft Accident – An occurrence associated with the operation of an aircraft that takes place between the time any person boards the aircraft with the intention of flight and all such persons have disembarked, and in which any person suffers death or serious injury, or in which the aircraft receives substantial damage. The definition of "aircraft accident" includes "unmanned aircraft accident," as defined herein.

4. Audit – A systematic, independent and documented process for obtaining records, statements of fact or other information and evaluating it objectively to determine the extent to which policies, procedures, or requirements are met.

5. Control – See Safety Risk Control .

6. Corrective Action – Action to eliminate or mitigate the cause or reduce the effects of a detected nonconformity or other undesirable situation.

7. Evaluation – Denotes the process whereby data is assembled, analyzed, and compared to expected performance to aid in making systematic decisions.

8. Hazard – A condition that could foreseeably cause or contribute to an aircraft accident.

9. Incident – An occurrence other than an accident that affects or could affect the safety of operations.

10. Interoperability – The ability for each organization’s SMS to be part of a larger SMS framework through interdependent processes and/or components with shared principles, information, and governance.

11. Likelihood – The estimated probability or frequency, in quantitative or qualitative terms, of a hazard’s effect or outcome.

12. National Airspace System – A complex system that is composed of airspace, airports, aircraft, pilots, air navigation facilities, and air traffic control facilities; communication, navigation, and surveillance services and supporting technologies and systems; operating rules, regulations, policies, and procedures; and people who implement, sustain, or operate the system components.

13. Product/Service Provider – An organization engaged in the delivery of aviation products or services.

14. Risk – See Safety Risk . The terms Risk and Safety Risk are used synonymously.

15. Safety – The state in which the risk of harm to persons or property damage is acceptable.

A-1

Appendix A

06/24/20 8000.369C Appendix A 16. Safety Assurance – Processes within the SMS that function systematically to ensure the performance and effectiveness of safety risk controls and that the organization meets or exceeds its safety objectives through the collection, analysis, and assessment of information.

17. Safety Culture – The shared values, actions, and behaviors that demonstrate a commitment to safety over competing goals and demands.

18. Safety Management System (SMS) – The formal, top-down, organization-wide approach to managing safety risk and assuring the effectiveness of safety risk controls. It includes systematic procedures, practices, and policies for the management of safety risk.

19. Safety Objective – A brief, high-level statement of safety achievement or desired outcome to be accomplished.

20. Safety Performance – Realized or actual safety accomplishment relative to the organization’s safety objectives.

21. Safety Policy – The documented commitment to safety of an FAA Line of Business (LOB) or staff office, or an aviation service/product provider, organization, or certificate holder, which defines its safety objectives and the accountabilities and responsibilities of its employees with regard to safety.

22. Safety Promotion – A combination of training and communication of safety information to support the implementation and operation of an SMS in an organization.

23. Safety Risk – The composite of predicted severity and likelihood of the potential effect of a hazard.

24. Safety Risk Control – A means to reduce or eliminate the effects of hazards.

25. Safety Risk Management (SRM) – A process within the SMS composed of describing the system, identifying the hazards, and analyzing, assessing, and controlling risk.

26. Severity – The consequence or impact of a hazard’s effect or outcome in terms of degree of loss or harm.

27. State Safety Program (SSP) – An integrated set of regulations and activities established by a State aimed at improving safety.

28. System – An integrated set of constituent elements that are combined in an operational or support environment to accomplish a defined objective. These elements include people, hardware, software, firmware, information, procedures, facilities, services, and other support facets.

29. Unmanned Aircraft Accident – An occurrence associated with the operation of any public or civil unmanned aircraft system that takes place between the time that the system is activated with the purpose of flight and the time that the system is deactivated at the conclusion of its mission, in which: a. Any person suffers death or serious injury: or b. The aircraft has a maximum gross takeoff weight of 300 pounds or greater and sustains substantial damage.

A-2

Appendix B

06/24/20 8000.369C Appendix B Acronyms As used in this document, the following acronyms are defined.

1. ANG – Next Generation Air Transportation System 2. ANSP – Air Navigation Service Provider 3. ARP – Airports 4. ASH – Security and Hazardous Materials Safety 5. ASL – Aerospace System Level 6. AST – Commercial Space Transportation 7. ATO – Air Traffic Organization 8. AVP – Office of Accident Investigation and Prevention 9. AVS – Aviation Safety 10. AVS-1 – Associate Administrator for Aviation Safety 11. CFR – Code of Federal Regulations 12. DOT – Department of Transportation 13. FAA – Federal Aviation Administration 14. HIRMT – Hazard Identification, Risk Management and Tracking 15. ICAO – International Civil Aviation Organization 16. LOB – Line of Business 17. NAS – National Airspace System 18. NTSB – National Transportation Safety Board 19. OPR – Office of Primary Responsibility 20. QMS – Quality Management System 21. SCT – Safety Collaboration Team 22. SMS – Safety Management System 23. SRM – Safety Risk Management 24. SRMGSA – Safety Risk Management Guidance for System Acquisitions 25. SSP – State Safety Program 26. U.S. – United States B-1

Source & rights

Source: faa.gov. Public-domain U.S. Government work (17 USC §105) — freely reproducible.

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Document details

Doc number
8000.369C
Publisher
FAA
Pages
19
File size
469 KB
Chapters
3