Citation SERVICE BULLETIN MANDATORY SB525-34-97

M. Engage the NAV IAU 1 and the COMM 1 circuit breakers on the right circuit breaker panel in the cockpit. 3. (Airplanes equipped with the Windshear option) (Refer to Figure 1, Sheet 2.) Install two S3105-8 Resistors. NOTE: Install the resistor modification within six inches of the PT407 connector. A. Disengage the ENGINE INTER 1 (left GEA 71H/71C) circuit breaker on the left circuit breaker panel in the cockpit. B. Remove aft baggage compartment panel 321CB to get access to the engine airframe interface unit. C. Remove the PT407 Electrical Connector from the airframe interface unit. D. Install two S3105-8 Resistors in the PT407 Electrical Connector using six inches of M81044/12-22-9 Electrical Wire, one M39029/22-191 Contact, one M81714/65-22-1 and one M81824/1-1 Splice. NOTE: It is permissible to trim excess wire from the S3105-8 Resistors. E. Install the PT407 Electrical Connector in the engine airframe interface unit. F. Engage the ENGINE INTER 1 (left GEA 71H/71C) circuit breaker on the left circuit breaker panel in the cockpit. 4. Remove the SD cards. A. Remove all of the SD cards from the L PFD, MFD, and R PFD. B. Discard the SD cards that follow: NOTE: Textron Aviation provided the SD cards in a blue software pouch that was included as loose equipment at the time of delivery. NOTE: Optional SD cards will be required for cores to receive the new optional SD cards at no cost. • 010-01121-10 G3000 Base Loader card if 2.3 software is installed • 010-01121-20 G3000 Base Loader card if 3.2 software is installed • 010-03720-02 Told Database Card if 3.2 software is installed NOTE: With 4.8 Software, the TOLD Database is loaded from the Base Loader Card • 9102016-1 Cessna G3000 Default Pilot Profile card if 2.3 software is installed • 9102016-11 Cessna G3000 Default Pilot Profile card if 3.2 software is installed • 010-00330-C1 TCAS II unlock card if 2.3 software is installed • 010-00330-CA TCAS II unlock card if 3.2 software is installed SB525-34-97 March 26, 2021 Page 3 SB525-34-97 Page 4 March 26, 2021 Citation SERVICE BULLETIN MANDATORY SB525-34-97 • 010-03720-02 TOLD Database if 3.2 software is installed NOTE: With 4.8 Software, the TOLD Database is loaded from the Base Loader Card. • 9145503-1 Cessna M2 Maintenance card (installed in the top slot of the MFD). NOTE: The 9145503-1 Cessna M2 Maintenance card must be discarded before the new software is opened. There is a difference between the 9145503-1 Cessna M2 Maintenance card that is currently with the airplane and the 9145503-1 Cessna M2 Maintenance card that is required to complete this service bulletin. • 010-00330-D2 Garmin Doppler Turbulence card (if installed) • 010-00330-C7 Windshear unlock card (if installed) • 010-00330-55 SVS unlock data card (if installed) • 010-00330-F0 CPDLC unlock card (if installed) • Three 010-00474-44 SD Database Cards. • 010-00330-E6 ACARS Enablement Card (if installed) • 010-00330-5E Surfacewatch Enablement Card (if installed) • 010-00330-56 TAWS-A Enablement Card (if installed) • 010-00330-DA GCS Enablement Card (if installed) C. The cards that follow must be available before the software is installed: • 010-01121-31 Garmin V4.8 Base Software Card • 010-00330-DE Garmin Doppler Turbulence card (if installed) • 010-00330-CC Windshear unlock card (if installed) • 010-00330-5M SVS unlock data card (if installed) • 010-00330-5N TAWS Class A unlock card (if installed) • 010-00330-FA CPDLC unlock card (if installed) • 9145503-1 Cessna 525 M2 Maintenance card • 9102016-19 Pilot Profile Card • 010-00330-CB TCAS II Unlock Card (if installed) • Three 010-00474-52 SD Database Cards • 010-00330-ED ACARS Enablement Card (if installed) NOTE: Airplanes with Universal WX ACARS service provider will need to switch to ARINC Direct, SATCOM Direct, or Honeywell CDC. • 010-00330-5K Surfacewatch Enablement Card (if installed) • 010-00330-DH GCS Enablement Card (if installed) D. The 190-01578-02 Pilot's Guide is required and can be accessed free of charge at www.txtavsupport.com. Crews should download a copy prior to departure with the airplane. NOTE: Customers that prefer a hard copy of the pilot's guide can purchase it separately. However, the hard copy of the pilot's guide will not be free of charge. (1) Download the pilot's guide as follows: (a) Go to www.txtavsupport.com. (b) Log into the website. (c) Under the Model section, select Citation M2. (d) Under the Avionics section, select the M2 G3000 Pilot’s Guide Version 4.8 Legacy Hardware. (e) Save the document to the computer and/or print the Pilot’s Guide for a paper copy. (f) Move the document to an appropriate electronic device for viewing as required. 5. Remove the maintenance warning tags and connect the airplane batteries. NOTE: The G3000 avionics system may lock up if external electrical power is removed during software loading. Connecting the battery is suggested to reduce the risk of locking up the G3000 avionics system if external power is interrupted. Citation SERVICE BULLETIN MANDATORY SB525-34-97 6. Do the Complete Software Loading procedures. (Refer to the Model 525 (0685 and -0800 and On) Maintenance Manual, Chapter 34, Garmin G3000 Integrated Avionics System - Adjustment/Test (Airplanes with Software Version 4.8 or later).) NOTE: Make sure to record the current options installed on the airplane before performing the software loading procedures. A. From the GTC Home page, do the steps that follow: (1) Select Utilities>Setup>Avionics Status. (2) Scroll down until the GTS status in shown. (3) Make sure the GTS Software is version 3.14.1. 7. (Airplanes equipped with the Clarity System) Update the Clairity system. A. Install the Clairity App on a Wi-Fi capable device. (1) Search for Clairity in the App Store© or Google Play©. (2) In devices browser, go to web page: www.clairity-wireless.com. (3) While the device is connected to the aircraft Wi-Fi, in device browser type 192.168.1.70 in the address bar. B. Download latest Clairity software version. (1) Obtain a blank 2GB USB thumb drive. (2) Go to www.txtavsupport.com / Model Citation M2 / Maintenance Software / Heads Up Technologies Clairity™ Wireless Server. (3) Download the update.zip (Version 8.18 or later) file to the desktop of the computer. (4) Extract the file to the desktop. (5) Transfer the extracted Update file to the USB thumb drive. C. Insert the USB thumb drive into the USB port located behind cabin seat #6. D. Wait 2 to 3 minutes for the Clairity system to initialize. E. Connect a Wi-Fi capable device to the aircraft Wi-Fi. F. Open the Clairity App. G. Select the PREFERENCES button. H. Select the ADMIN tab at the top of the screen. I. Select Password and type “H3ad5up56” and push the Login button. J. Push the START UPDATE button. K. If prompted, select COMMIT to continue loading. L. When prompted, cycle the power switch, wait 1 minute then re-engage switch M. Remove the USB thumb drive that was inserted in the USB port located behind cabin seat #6. N. Wait 2 to 3 minutes for the Clairity system to initialize. O. Connect Wi-Fi capable device to the aircraft Wi-Fi. P. Open the Clairity App. Q. Make sure the software version is correct. (1) Select the PREFERENCES button. (2) Select the ADMIN tab at the top of the screen. SB525-34-97 March 26, 2021 Page 5 SB525-34-97 Page 6 March 26, 2021 Citation SERVICE BULLETIN MANDATORY SB525-34-97 (3) The current software version will be displayed below the ENTER PASSWORD. (4) Software version should match the version listed that was downloaded from www.txtavsupport.com. R. Set the DHCP/DNS to the correct setting. (1) Open and connect the Clairity App to the aircraft. (2) Select Preferences (3) Select the Admin tab in the upper right corner. (4) Enter the password “headsup123&”. (5) Select Login. (6) Select Configuration tab. (7) Select applicable DHCP/DNS setting. (a) Select DHCP/DNS to Disable if the airplane has Aircell or Iridium internet. (b) Select DHCP/DNS to Active if the airplane has no internet (8) Select the home icon at the top of the page. (9) Select Preferences. (10) Select the Admin tab in the upper right corner. (11) Enter the password “headsup123&”. (12) Select Login. (13) Select Configuration tab. (14) Confirm the applicable DHCP/DNS setting is still selected. (15) Close Clairity APP. 8. Do the AReS II Recording System Configuration with the 6308907-4 (525m-11.3.0.1.cfg) AReS II Configuration File. (Refer to the Model 525 (-0685 and -0800 and On) Maintenance Manual, Chapter 31, Aircraft Recording System - Adjustment/Test or SB525-31-03 Indicating/Recording Systems - AReS II Software Update.) 9. Do the DC Generator Digital Analog Table (DAT) Calibration Procedure (Refer to ICA-525-3400008 DC Generator Digital Analog Table (DAT) Calibration Procedure (Airplanes -0685 and -0800 thru -1047 that incorporate SB525-34-97) or the Model 525 (-0685 and -0800 and On) Maintenance Manual, Chapter 77, Engine Indicating System - Inspection/Check.) 10. (Airplanes equipped with the Stormscope option) Do a functional test of the Stormscope weather mapping system. (Refer to the Model 525 (-0685 and -0800 and On) Maintenance Manual, Chapter 34, WX-1000E Stormscope Weather Mapping System - Adjustment/Test.) A. Make sure the strikes and clear button operates correctly. 11. (Airplanes equipped with the Windshear option) Do the Angle of Attack (AOA) Windshear Calibration. (Refer to the Model 525 (-0685 and -0800 and On) Maintenance Manual, Chapter 34, Safe Flight Angle-Of-Attack System - Adjustment/Test.) 12. Install access panels 211DZ and 211LZ . (Refer to the Model 525 (0685 and 0800 and On) Maintenance Manual, Chapter 6, Access Plates and Panels Identification - Description and Operation.) 13. Install aft baggage compartment panel 321CB. (Refer to the Model 525 (0685 and 0800 and On) Maintenance Manual, Chapter 6, Access Plates and Panels Identification - Description and Operation.) 14. Install the nose radome. (Refer to Model 525 (0685 and 0800 and On) Maintenance Manual, Chapter 53, Nose Radome - Maintenance Practices.) Citation SERVICE BULLETIN MANDATORY SB525-34-97 15. Install nose baggage compartment panels 211DZ and 211LZ to get access to the left GIA63W Integrated Avionics Unit. (Refer to the Model 525 (0685 and 0800 and On) Maintenance Manual, Chapter 6, Access Plates and Panels Identification - Description and Operation.) 16. Close the left nose baggage compartment door. 17. Make sure the flight crew receives the Flight Crew Operations Summary, which shows the operational changes that are a result of the accomplishment of this service bulletin. 18. Update the M2 FAA Approved Airplane Flight Manual (525FMC) and checklist (525CLCEAP). NOTE: Look at the configuration codes listed in the applicable supplement and/or in Section 1 of the FAA Approved Airplane Flight Manual to make sure all changed crew procedures or limitations are complied with. A. Make sure that temporary changes 525FMC TC-R03-07 thru 525FMC-TC-R03-23 and 525FMC TC-R03-25 are inserted in the 525FMC FAA Approved Flight Manual. B. Make sure that temporary changes 525CLEAP TC-R03-01 thru 525CLCEAP TC-R03-09 are inserted in the M2 Emergency and Abnormal Procedures Checklist (525CLCEAP). C. Remove and discard the current 190-01578-00 if 2.3 SW or 190-01578-01 if 3.2 SW Pilots Guide from the airplane. D. Make sure the new 190-01578-02 Pilots Guide is used. E. Remove and discard the current 190-01577-01 Cockpit Reference Guide from the airplane. F. Make sure the new 190-01577-02 Cockpit Reference Guide is used. 19. Record that this service bulletin has been completed. A. Complete a Maintenance Transaction Report. B. Put a copy of the completed Maintenance Transaction Report in the airplane logbook. C. Send a copy of the completed Maintenance Transaction Report to: CESCOM C/O Camp Systems International Incorporated, 8201 East 34th Street North, Building 1100 Suite 1101 Wichita, KS 67226. SB525-34-97 March 26, 2021 Page 7 SB525-34-97 Page 8 March 26, 2021 Citation SERVICE BULLETIN MANDATORY SB525-34-97 Figure 1. Wiring Modification (Sheet 1) Citation SERVICE BULLETIN MANDATORY SB525-34-97 Figure 1. Wiring Modification (Sheet 2) SB525-34-97 March 26, 2021 Page 9 SB525-34-97 Page 10 March 26, 2021 Citation SERVICE BULLETIN MANDATORY SB525-34-97 MATERIAL INFORMATION Airplanes equipped with the Stormscope option must order the following kit to install this modification. NEW P/N QUAN- TITY KEY WORD OLD P/N INSTRUCTIONS/ DISPOSITION SB525-34-97-0 1 Kit, consisting of the following parts: M81044/12-22-9 180 inches Electrical Wire (Marked 26PN836-77PN409) None M81044/12-22-9 100 inches Electrical Wire (Marked 77J3-70P606) None MS3367-1-0 20 Tie Strap None M39029/58-362 4 Connector Pin None SB525-34-97 1 Instructions Airplanes equipped with the Windshear option must order the following kit the install this modification. NEW P/N QUAN- TITY KEY WORD OLD P/N INSTRUCTIONS/ DISPOSITION SB525-34-97-1 1 Kit, consisting of the following parts: M81044/12-22-9 6 inches Electrical Wire None M39029/22-191 1 Contact Pin None M81714/65-22-1 1 Splice None M81824/1-1 1 Splice None S3105-8 2 Resistor Assembly None SB525-34-97 1 Instructions Order the kit/parts below to install this modification. NEW P/N QUAN- TITY KEY WORD OLD P/N INSTRUCTIONS/ DISPOSITION 010-01121-31 1 Garmin V4.8 Base Software Card 010-01121-20 if 3.2 SW and 010- 01121-10 if 2.3 SW, 010-03720-02 if 3.2 SW is installed Discard 9102016-19 1 Cessna G3000 Default Pilot Profile Card 9102016-1 if 2.3 SW and 9102016-11 if 3.2 (As Required) (Return to Textron Aviation for Exchange Citation SERVICE BULLETIN MANDATORY SB525-34-97 NEW P/N QUAN- TITY KEY WORD OLD P/N INSTRUCTIONS/ DISPOSITION 010-00330-DE 1 Garmin Doppler Turbulence Card 010-00330-D2 (As Required) (Return to Textron Aviation for Exchange 010-00330-CC 1 Windshear Unlock Card 010-00330-C7 (As Required) (Return to Textron Aviation for Exchange 010-00330-5M 1 SVS Unlock Data Card 010-00330-55 (As Required) (Return to Textron Aviation for Exchange 010-00330-5N 1 TAWS Class A Unlock Card 010-00330-56 (As Required) (Return to Textron Aviation for Exchange 010-00330-FA 1 CPDLC Unlock Card 010-00330-F0 (As Required) (Return to Textron Aviation for Exchange 010-00330-CB 1 TCAS II Unlock Card 010-00330-C1 if 2.3 SW 010-00330-CA TCAS II if 3.2 SW (As Required) (Return to Textron Aviation for Exchange 010-00330-ED 1 ACARS Enablement Card 010-00330-E6 (As Required) (Return to Textron Aviation for Exchange 010-00330-DH 1 GCS Enablement Card 010-00330-DA (As Required) Return to Textron Aviation for Exchange 010-00330-5K 1 Surfacewatch Enablement Card 010-00330-5E (As Required) (Return to Textron Aviation for Exchange 010-00474-52 3 Database SD Card 010-00474-44 Return to Textron Aviation for Exchange 9145503-1 1 Cessna 525 M2 Maintenance 9145503-1 190-01577-02 1 Cockpit Reference Guide 190-01577-01 Discard The Pilot's Guide is required to carry on the airplane. The customer may elect to download a free copy of the Pilot's Guide from www.txtavsupport.com, or they may choose to purchase a printed copy from Texton Aviation. The printed copy will not be free of charge. SB525-34-97 March 26, 2021 Page 11 SB525-34-97 Page 12 March 26, 2021 Citation SERVICE BULLETIN MANDATORY SB525-34-97 NEW P/N QUAN- TITY KEY WORD OLD P/N INSTRUCTIONS/ DISPOSITION 190-01578-02 1 Pilot's Guide 190-01578-00 if 2.3 SW and 190-01578-01 if 3.2 SW The existing unlock cards need to be returned to Textron Aviation Parts Distribution, Warranty Administration, 285 South Greenwich Road, Bldg B89, Docks 1-4, Wichita, KS 67206, USA, and exchanged for an upgraded unit. Due to limited availability, advance scheduling is required, please expedite the return of the removed part. * Please contact Textron Aviation Parts Distribution for current cost and availability of parts listed in this service document. Phone at 1-800-835-4000 (Domestic) or 1-316-517-5603 (International). Send email to: parts@txtav.com. Based on availability and lead times, parts may require advanced scheduling. In cases where the required part(s) are approved as exchange, order the exchange part and, upon completion, expedite the return of the removed part to avoid return penalties. Contact the Textron Aviation Parts Distribution Sales Desk for availability of exchange parts. Citation ATTACHMENT MANDATORY SB525-34-97 FLIGHT CREW OPERATIONS SUMMARY This summary provides additional information for the flight crew regarding operational changes as a result of accomplishment of this service bulletin. Please remove this summary from the service bulletin and give it to the flight crew. This summary is informational only and does not supersede any information in the FAA-approved airplane flight manual. Software Changes • Transition to Approach • Visual Approach Support • Automatic Dependent Surveillance-Broadcast (ADS-B) In • HSI Map Overlays • QFE Support • European Visual Reporting Points • Airspace Altitude Labeling • Flight Path Angle Reference Cue • Flight Plan Auto Nomination on Startup • Database Update Improvements • Performance (PERF) • ADB2 • Plain Language Terminal Aerodrome Forecast (TAF) • AOA Calibration • SurfaceWatch Enhancements • Enhanced Checklists • True Airspeed and Wind Vector Update • TCAS II False RA Nuisance Alerts Correction • Windshear Improvements Citation OWNER ADVISORY SB525-34-97 TITLE NAVIGATION - GARMIN SOFTWARE UPDATE TO VERSION 4.8.11 TO: Citation M2 Owner REASON To update the Garmin G3000 software to version 4.8.11. COMPLIANCE MANDATORY. This service document must be accomplished within 2 years from the date of receipt. LABOR HOURS WORK PHASE LABOR-HOURS Modification 14.0 Airplanes installing the Windshear option 2.0 Airplanes installing the Stormscope option 4.0 Airplanes installing the Clarity Option 1.0 SB525-34-97 March 26, 2021 Page 1 of 3 Textron Aviation Customer Service, P.O. Box 7706, Wichita, KS 67277, U.S.A. 1-316-517-5800 This document contains technical data and is subject to U.S. export regulations. This information has been exported from the United States in accordance with export administration regulations. Diversion contrary to U.S. law is prohibited. ECCN: 9E99` COPYRIGHT © 2021 SB525-34-97 Page 2 March 26, 2021 Citation OWNER ADVISORY SB525-34-97 MATERIAL AVAILABILITY PART NUMBER AVAILABILITY COST SB525-34-97-0 * * SB525-34-97-1 * * 010-01121-31 * * 190-01577-02 * * 190-01578-02 * * 9102016-19 * * 9145503-1 * * 010-00330-DECIT * * 010-00330-CCCIT * * 010-00330-5MCIT * * 010-00330-5NCIT * * 010-00330-FACIT * * 010-00330-CBCIT * * 010-00330-EDCIT * * 010-00330-5KCIT * * 010-00330-DHCIT * * 010-00474-52CIT * * The existing unlock cards need to be returned to Textron Aviation Parts Distribution, Warranty Administration, 285 South Greenwich Road, Bldg B89, Docks 1-4, Wichita, KS 67206, USA, and exchanged for an upgraded unit. Due to limited availability, advance scheduling is required, please expedite the return of the removed part. * Please contact Textron Aviation Parts Distribution for current cost and availability of parts listed in this service document. Phone at 1-800-835-4000 (Domestic) or 1-316-517-5603 (International). Send email to: parts@txtav.com. Based on availability and lead times, parts may require advanced scheduling. In cases where the required part(s) are approved as exchange, order the exchange part and, upon completion, expedite the return of the removed part to avoid return penalties. Contact the Textron Aviation Parts Distribution Sales Desk for availability of exchange parts. Citation OWNER ADVISORY SB525-34-97 WARRANTY This service document is mandatory. Eligible airplanes may qualify for parts and labor coverage to the extent noted in the Labor Hours and Material Availability sections of this document. Eligibility: All affected airplanes. Parts Coverage: Textron Aviation-owned and Textron Aviation-authorized Service Facilities, operators, or other maintenance facilities may submit a claim for the parts required to accomplish this service document as defined in the Material Availability section of this document. Labor Coverage: Textron Aviation-owned and Textron Aviation-authorized Service Facilities rated to perform maintenance on the specific model of Cessna Aircraft may submit a claim for the labor necessary to accomplish this service document as defined in the Labor Hours section of this document. Credit Application: After this service document has been accomplished, a claim must be submitted to Textron Aviation within 30 days of the service document completion. Claims for compliance of this service document are to be filed as a W4 type claim. Please submit your claim form online at ww2.txtav.com/Parts or email the completed Textron Aviation Claim Form to warranty@txtav.com. If submitted on-line a Return Authorization will be provided. If a paper claim is submitted your claim will be entered into the system and a Return Authorization will be sent to you. The Return Authorization must accompany any required return parts (see Material Availability), to the point of purchase. Parts to be returned to Textron Aviation Parts Distribution should be forwarded to: Textron Aviation Parts Distribution Warranty Administration 285 South Greenwich Road Bldg B89, Docks 1-4 Wichita, KS 67206 USA Expiration: March 26, 2023 (after this date the owner/operator assumes the responsibility for compliance costs) Textron Aviation reserves the right to void continued airplane warranty coverage for the parts affected by this service document until the service document is accomplished. NOTE: As a convenience, service documents are now available online to all our customers through a simple, free-of-charge registration process. If you would like to sign up, please visit the Customer Access link at www.txtavsupport.com to register. SB525-34-97 March 26, 2021 Page 3