INSTALLATION OF G3000 LOAD 18.10 AVIONICS SOFTWARE

profile) from FlyEmbraer website; – Check the optional systems installed and; – Installation of the Configuration files; – Upload of gust lock system configuration files and; – Check of the softwares version (2) APPLICABLE TO GROUP II – Download the configuration files (G3000 Load 18.10, CMC Load 5.20 and, default pilot profile) from FlyEmbraer website; – Check the optional systems installed and; – Installation of the Configuration files; – Check of the softwares version (3) APPLICABLE TO GROUP I and GROUP II (a) Improvements: 1 In Baro setting coloration logic to include standby; 2 GDU Baro knob input discretes robustness. (b) New CAS message: SERVICE BULLETIN Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 SB 505-31-0023 Page 3 of 23 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 1 Caution CAS message: BARO MISCOMP; 2 Advisory CAS message: STBY BARO NOCOMP. (c) Corrections: 1 In case of failure in FCE 1 communtication to GIA 1, the CAS windows display messages: FLAP FAIL and PTRIM BKP FAIL; 2 In case of failure in FCE 2 communtication to GIA 2, the CAS windows display messages: PTRIM NML FAIL, GND SPOILER FAIL and SPOILER FAULT. After uploading the new G3000 Load 18.10 avionics software, it is necessary to reload the applicable data of all optional systems previously installed on the aircraft. NOTE: – The modifications above are related to differences between Load 18.00 and Load 18.10. If you are installing Load 18.10 of a software load prior to Load 18.00, refer to the previous avionics Load Service Bulletin to know all the related modifications. – If any optional item that is integrated with the G3000 Platform has been installed to the aircraft through a Supplemental Type Certificate (STC), then this optional item needs to be uploaded again after the basic avionics software load upload has been completed. Contact the Service Center that installed the STC (or STC Holder) for instructions on the reload of the optional equipment. E. COMPLIANCE Embraer recommends that this bulletin must be accomplished during the next schedule maintenance, not exceeding 12 months or 600 FH, whichever occurs first. F. APPROVAL The changes to the type design specified in this SB have been approved by ANAC - Agência Nacional de Aviação Civil. This service bulletin was approved based on the airplane's original Embraer delivery configuration or as modified by other Embraer-approved documents. G. ESTIMATED MANPOWER This estimate is for direct labor only, performed by experienced personnel, and does not include the time to plan, prepare, or inspect the work. It is assumed that all the tools, parts, and other means are promptly available when necessary. This estimate does not include the sealant, paint, or adhesive curing time. (1) APPLICABLE TO GROUP I – Access opening: Not applicable. – Modification: 8.0 man-hours. – Access closure: Not applicable. – Test: Not applicable. NOTE: The estimates do not include the time necessary to accomplish SB505-27-0023. (2) APPLICABLE TO GROUP II SERVICE BULLETIN SB 505-31-0023 Page 4 of 23 Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 – Access opening: Not applicable. – Modification: 7.0 man-hours. – Access closure: Not applicable. – Test: Not applicable. H. WEIGHT AND BALANCE (1) APPLICABLE TO GROUPS I and II – Change in basic weight: None. – Change in basic moment: None. I. ELECTRICAL LOAD DATA Not changed. J. SOFTWARE ACCOMPLISHMENT SUMMARY The Software Accomplishment Summary has been completed to meet the requirements of RTCA document DO-178B, Software Considerations in Airborne Systems and Equipment Certification. K. REFERENCES AMM 505/( ) Aircraft Maintenance Manual PART II - 20-00-00 - STANDARD PRACTICES-AIRFRAME. AMM 505/( ) Aircraft Maintenance Manual PART II - 24-41-00 - ELECTRICAL POWER. AMM 505/( ) Aircraft Maintenance Manual PART II - 27-70-00 - FLIGHT CONTROLS. AMM 505/( ) Aircraft Maintenance Manual PART II - 31-61-00 - INDICATING/ RECORDING SYSTEMS. AMM 505/( ) Aircraft Maintenance Manual PART II - 32-63-00 - LANDING GEAR. L. PUBLICATIONS AFFECTED AMM 505/( ) Aircraft Maintenance Manual PART II - 31-61-00 and 31-61-01 - INDICATING/RECORDING SYSTEMS. AMM 505/( ) Aircraft Maintenance Manual PART II - 45-45-00 - CENTRAL MAINTENANCE SYSTEM. FIM 505/( ) Fault Isolation Manual. ACFOG 505/( ) Airplane Changes Flight Operations Guide. OB 505-003/16 Flight Controls Indication Failure. OB 505-001/17 Altimeter Barometric Pressure Setting. AFM 505/( ) Airplane Flight Manual. SERVICE BULLETIN Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 SB 505-31-0023 Page 5 of 23 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 (Continued) POH 505/( ) Pilot's Operating Handbook. QRH 505/( ) Quick Reference Handbook. SERVICE BULLETIN SB 505-31-0023 Page 6 of 23 Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 2. MATERIAL INFORMATION A. MATERIAL - PRICE AND AVAILABILITY None. B. INDUSTRY SUPPORT INFORMATION (1) WARRANTY COVERAGE (a) Parts Not applicable. (b) Labor 1 APPLICABLE TO GROUP I – Embraer will compensate 8.0 man-hours for the SB incorporation if it is performed in an Embraer-authorized service center. 2 APPLICABLE TO GROUP II – Embraer will compensate 7.0 man-hours for the SB incorporation if it is performed in an Embraer-authorized service center. (c) Expiration The terms expressed in the warranty coverage will be valid for 24 months after the SB issue date. C. MATERIAL NECESSARY FOR EACH AIRCRAFT None. D. MATERIAL NECESSARY FOR EACH SPARE None. E. REIDENTIFIED PARTS None. F. TOOLING - PRICE AND AVAILABILITY The tooling presented below is required for the accomplishment of this bulletin. DESCRIPTION QTY NOTES SD card (512 Mb up to 16 Gb) 03 [1] and [2] and [3] [1] Commercially available. [2] The use of SanDisk SD cards is recommended for loading software and configuration files. Use of other cards is not recommended. [3] The SD card must be formatted with the FAT file system. If not, the avionics platform cannot read it. SERVICE BULLETIN Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 SB 505-31-0023 Page 7 of 23 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 3. ACCOMPLISHMENT INSTRUCTIONS A. Make sure that the aircraft is safe for maintenance. Refer to AMM TASK 20-00-00-910-801-A/200 - Aircraft Maintenance Safety Procedures. B. To download new software configuration files get access to the www.flyembraer.com website and enter with your "Login" and password. C. To download the G3000 Load 18.10 (PN 006-B1633-16) file, do as follows: (1) Select the "Maintenance" and "Download Center", "Executive Jets", "Maintenance", "Avionics Software", "PHENOM 300 NG" and "Avionics Software Load 18.1 (P/N 006-B1633-16)" hyperlinks, in this sequence. (2) Put an SD card into the personal computer SD card reader/writer. NOTE: 1) This SD card is a tool and should be procured from the operator's inventories. 2) This SD card will be called "software loader SD Card" herein. (3) Click on the "006-B1633-16_0A.exe" file and follow on the screen process to save the file into the personal computer. (4) Execute the "006-B1633-16_0A.exe" file and follow on the screen process to pass its contents to the software loader SD card. Note that you may need to select the proper drive letter for the SD card reader/writer. NOTE: All data already existing on the SD card will be erased during the extraction process. (5) After the extraction process is finished, remove the "software loader SD card" from the personal computer SD card reader/writer and make an appropriate identification on it . D. To download the CMC Load 5.20 configuration file, do as follows: (1) Select "Download Center", "Executive Jets", "Maintenance", " CMC", "PHENOM 300 NG", " CMC NG Load 5.20 (P/N 505-44876-251)" and "CMC Config File" hyperlinks, in this sequence. (2) Put an SD card into the personal computer SD card reader/writer. NOTE: 1) This SD card is a tool and should be procured from the operator's inventories. 2) This SD card will be called "CMC config SD card" herein. (3) Click on the "avtn_cfg.gca" file and follow on the screen process to save the file into CMC config SD card. NOTE: After downloading the file "avtn_cfg.gca" (CMC config file), if it comes with the extension ".zip", rename the “avtn_cfg.gca.zip” file to “avtn_cfg.gca” so that the aircraft avionics recognizes it. It is not necessary to decompress the file. (4) After downloading the configuration file, remove the "CMC config SD card" from the personal computer SD card reader/writer and identify it properly. E. To download the default pilot profile of the flight display units to your SD Card, do as follows: (1) Select the "Download Center", "Executive Jets", "Maintenance", "Profile" and "Phenom 300 NG" hyperlinks, in this sequence. (2) For aircraft under FAA certification, do as follows: SERVICE BULLETIN SB 505-31-0023 Page 8 of 23 Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 (a) Get access to the folder "DEFAULT (P/N: 505-44799-251)". (b) Click on the "profiles.zip" file and follow on the screen process to save the file into the personal computer. (c) Put the SD card into the computer SD card reader/writer. NOTE: 1) This SD card is a tool and should be procured from the operator's inventories. 2) This SD card will be called "Default Pilot Profile SD card" herein. (d) Unzip the profiles.zip file saved in the personal computer into the SD Card. (e) Make sure that the directory "../profiles/DEFAULT" was created in the SD card. (3) For aircraft under ANAC certification, do as follows: (a) Get access to the folder "DEFAULT (P/N: 505-44798-251)". (b) Click on the "profiles.zip" file and follow on the screen process to save the file into the personal computer. (c) Put the SD card into the personal computer SD card reader/writer. NOTE: 1) This SD card is a tool and should be procured from the operator's inventories. 2) This SD card will be called "Default Pilot Profile SD card" herein. (d) Unzip the profiles.zip file saved in the personal computer into the SD Card. (e) Make sure that the directory "../profiles/DEFAULT" was created in the SD card. (4) For aircraft under EASA certification and with International System of Units (SI) indication, do as follows: NOTE: Make sure that the aircraft is configured to operate with International System of Units (SI) indication. (a) Get access to the folder "DEFAULT (P/N: 505-44798-251)". (b) Click on the "profiles.zip" file and follow on the screen process to save the file into the personal computer. (c) Put the SD card into the personal computer SD card reader/writer. NOTE: 1) This SD card is a tool and should be procured from the operator's inventories. 2) This SD card will be called "Default Pilot Profile SD card" herein. (d) Unzip the profiles.zip file saved in the personal computer into the SD Card. (e) Make sure that the directory "../profiles/DEFAULT" was created in the SD card. (5) For aircraft under EASA certification and with Imperial Units system indication, do as follows: NOTE: Make sure that the aircraft is configured to operate with Imperial System Unit indication. SERVICE BULLETIN Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 SB 505-31-0023 Page 9 of 23 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 (a) Get access to the folder "DEFAULT (P/N: 505-44800-251)". (b) Click on the "profiles.zip" file and follow on the screen process to save the file into the personal computer. (c) Put the SD card into the personal computer SD card reader/writer. NOTE: 1) This SD card is a tool and should be procured from the operator's inventories. 2) This SD card will be called "Default Pilot Profile SD card" herein. (d) Unzip the profiles.zip file saved in the personal computer into the SD Card. (e) Make sure that the directory "../profiles/DEFAULT" was created in the SD card. (6) After downloading the default pilot profile file, remove the "Default Pilot Profile SD card" from the personal computer SD card reader/writer and identify it properly. F. Energize the aircraft with an external Direct Current (DC) power supply AMM TASK 24-41-00-860-801- A/200 - Energization of the Aircraft with an External DC Power Supply - Aircraft/System Configuration. G. Make sure that these circuit breakers are closed: – GIA 1 (EMERGENCY BUS/LHCBP) – PFD 1 (EMERGENCY BUS/LHCBP - AVIONICS) – GEA 1 (EMERGENCY BUS/LHCBP - AVIONICS) – WX RADAR (DC BUS 1/LHCBP) – GSD 1 (EMERGENCY BUS/LHCBP - AVIONICS) – AHRS 1 (EMERGENCY BUS/LHCBP - NAV) – AUDIO 1 (EMERGENCY BUS/LHCBP) – VHF 2 (DC BUS 1/LHCBP) – GUIDANCE PANEL (EMERGENCY BUS/LHCBP) – XPDR 1 (EMERGENCY BUS/LHCBP - NAV) – MFD PWR 1 (DC BUS 1/LHCBP - AVIONICS) – GTC 1 (EMERGENCY BUS/LHCBP) – IASP 1 (DC BUS 1/LHCBP) – GTC 2 (DC BUS 2/RHCBP - AVIONICS) – MFD PWR 2 (DC BUS 2/RHCBP - AVIONICS) – GIA 2 (DC BUS 2/RHCBP - AVIONICS) – PFD 2 (DC BUS 2/RHCBP - AVIONICS) – GSD 2 (DC BUS 2/RHCBP - AVIONICS) – GEA 2 (EMERGENCY BUS/RHCBP - AVIONICS) SERVICE BULLETIN SB 505-31-0023 Page 10 of 23 Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 – GEA 3 (DC BUS 2/RHCBP - AVIONICS) – AHRS 2 (DC BUS 2/RHCBP - NAV) – SAT WX/RADIO (DC BUS 2/RHCBP) – AUDIO 2 (DC BUS 2/RHCBP) – AFCS SERVO (DC BUS 2/RHCBP) – VHF 1 PWR 2 (EMERGENCY BUS/RHCBP) – DLK/IRIDIUM (DC BUS 2/RHCBP) – IASP 2 (DC BUS 2/RHCBP) H. Make sure that the aircraft is on the on-ground (Weight-on-Wheels (WOW)) configuration. Refer to AMM TASK 32-63-00-860-802-A/200 - Air/Ground (Weight-on-Wheels) System - Ground Configuration. I. On the main panel, set the PUMP 1 and PUMP 2 switches of the FUEL control panel to the OFF position. NOTE: Due to the design of the fuel system, when the PFD 1 circuit breaker is open and the PUMP 1 and PUMP 2 switches of the FUEL control panel are in the AUTO position, the normal operation logic of the fuel pumps is overridden and the LH/RH V DC auxiliary pump starts to work. J. Check to see if the following optional systems are installed on the aircraft and write down the result. After uploading the G3000 Load 18.10 avionics software, it is necessary to reload the applicable data of all optional systems previously installed in the aircraft. NOTE: 1) If any optional item that is integrated with the G3000 Platform has been installed to the aircraft through a Supplemental Type Certificate (STC), then this optional item will need to be uploaded again after the basic avionics software load uploading has been completed. Contact the Service Center that installed the STC (or STC Holder) for instructions on the reloading of the optional equipment. 2) The software uploading process cleans user profiles, user waypoints, and flight plan data. Such information shall be entered again after the uploading process. 3) Airborne Broadband Internet System (ABIS) and Inmarsat Aviator 300 are not listed below and are configured during basic software loading. SYSTEM RESULT YES NO Distance Measuring Equipment (DME) 1 Distance Measuring Equipment (DME) 2 Flitechart Chartview Automatic Direction Finder (ADF) High Frequency (HF) / Selective Call (SELCAL) Data Link Management System (DLMS) SERVICE BULLETIN Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 SB 505-31-0023 Page 11 of 23 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 (Continued) SYSTEM RESULT YES NO Synthetic Vision System (SVS) Class A Terrain Awareness and Warning System (TAWS) Traffic Alert and Collision Avoidance System (TCAS) II and XPDR Radar Altimeter Ice Detector Oxygen Cylinder 77 ft³ Controller Pilot Data Link Communication (CPDLC) Steep Approach Ground Clutter Suppression/Turbulence Detection (GCS/TD) Runway Incursion/Excursion Awareness And Avoidance System (SurfaceWatch™) Reactive Windshear Detection System DLMS – CONNEXT Position Report Activation FDR ICAO COM Audio to PAX[1] XPDR 2 [1] Available for installation at operator discretion. This optional makes pilots communication audio available to passen- gers. K. Do the upload of the new software G3000 Load 18.10 configuration files, according to AMM TASK 31-61-00-470-801-A/200 - Avionics Integrated System - Software/Configuration Uploading. Refer to TABLE G3000 UPLOAD SOFTWARES. TABLE G3000 UPLOAD SOFTWARES SD Card Name Figure Software P/N FAA ANAC EASA - International System of Units (SI) EASA - Imperial System Units[1] Software loader SD card Figure 1 006-B1633-16 CMC config SD card Figure 2 505-44876-251 Default Pilot Profile SD card Figure 3 505-44799-25 1 505-44798-251 505-44800-251 [1] EASA imperial units pilot profile can only be installed on aircraft that is configured to operate with Imperial System Unit indication. L. APPLICABLE TO GROUP I (1) Do the uploading of gust lock system configuration files to inhibit the CAS message "RUD GUST LOCKED", according to AMM TASK 27-70-00-470-801-A/200 - Gust Lock System - Configuration Uploading. SERVICE BULLETIN SB 505-31-0023 Page 12 of 23 Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 (2) Check if software G3000 Load 18.10 (PN 006-B1633-16) has been correctly installed, as follows. Refer to Figure 4: (a) On the "Home" page of the touch screen controller 1, select "Utilities", "Setup" and "Avionics Status" in this sequence. (b) On the "Avionics Status" page of the touch screen controller 1, select "Airframe" tab. (c) On the touch screen controller 1, the number displayed in the SYS SW Vers. must be 1633-16. (3) Check if the Central Maintenance Computer (CMC) software NG Load 5.20 CMC has been correctly installed, as follows. Refer to Figure 5: (a) Open these circuit breakers: – MFD PWR 1 (DC BUS 1/LHCBP - AVIONICS) – GTC 1 (EMERGENCY BUS/LHCBP) – MFD PWR 2 (DC BUS 2/RHCBP - AVIONICS) (b) Set the MFD to the configuration mode. To do this, close one MFD circuit breaker (MFD PWR 1 (DC BUS 1/LHCBP - AVIONICS)) and at the same time, push and hold momentarily the softkey 12 until the "INITIALIZING SYSTEM" message shows on the MFD. After that, close the other MFD circuit breaker (MFD PWR 2 (DC BUS 2/RHCBP - AVIONICS)). (c) Set the touch screen controller 1 to the configuration mode. To do this, close the circuit breaker (GTC 1 (EMERGENCY BUS/LHCBP)) and, at the same time, push and hold momentarily the dual concentric knob until the "INITIALIZING SYSTEM" message shows on the touch screen controller 1. (d) On the touch screen controller 1, in the "GDU Controls", select "MFD". (e) On the touch screen controller 1, turn the outer knob of the dual concentric knob to select the "GDU" group. (f) On the touch screen controller 1, turn the inner knob of the dual concentric knob to select the "ALERT CONFIGURATION" page on the MFD. (g) On the MFD, push the "LOG" softkey. (h) On the touch screen controller 1, push the dual concentric knob. Verify on the MFD that the alert '0' is flashing in inverse video. (i) On the touch screen controller 1, select the "Enter" option to get access to the alert '0' information in the MFD. (j) The CMC part number on the "DESCRIPTIVE TEXT" line must be equal to "NG CMC 5.20 (PN 505-44876-251)". (4) Check the software version of the LRUs, as follows: (a) On the "Avionics Status" page of the touch screen controller 1, select the "LRU Info" tab and check the items according to the table below. NOTE: The other items of the "LRU Info" field not displayed in the table are not affected by a change of software load. SERVICE BULLETIN Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 SB 505-31-0023 Page 13 of 23 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 LRU SOFTWARE VERSION GDL 59 2.30 GDL 59 RTR 2.31 GDL 69 4.02.00 (For GDL 69 unit PN 011-00987-00 GDL 69 5.10 (For GDL 69 unit PN 011-03177-10) GDR66 2.11 GEA 1 2.07 GEA 2 2.07 GEA 3 2.07 GIA 1 7.80.3 GIA 2 7.80.3 GMA 1 AUX 2.22 GMA 1 3.10 GMA 2 AUX 2.22 GMA 2 3.10 GMC 2.01 GMU 1 2.05 GMU 2 2.05 GPS 1 5.0 GPS 2 5.0 GRS 1 3.04 GRS 2 3.04 GSA 1 3.41 GSA 2 3.41 GSA 3 3.41 GSA 4 3.41 GSD 1 2.73 GSD 2 2.73 GTC 1 5.17 GTC 2 5.17 GWX 2.20 MFD 5.17 PFD 1 5.17 PFD 2 5.17 (5) De-energize the aircraft (AMM TASK 24-41-00-860-802-A/200 - Aircraft De-energization - Aircraft/System Configuration). (6) On the main panel, set the PUMP 1 and PUMP 2 switches of the FUEL control panel to the AUTO position. M. APPLICABLE TO GROUP II SERVICE BULLETIN SB 505-31-0023 Page 14 of 23 Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 (1) Check if software G3000 Load 18.10 (PN 006-B1633-16) has been correctly installed, as follows. Refer to Figure 4: (a) On the "Home" page of the touch screen controller 1, select "Utilities", "Setup" and "Avionics Status" in this sequence. (b) On the "Avionics Status" page of the touch screen controller 1, select "Airframe" tab. (c) On the touch screen controller 1, the number displayed in the SYS SW Vers. must be 1633-16. (2) Check if the Central Maintenance Computer (CMC) software NG Load 5.20 CMC has been correctly installed, as follows. Refer to Figure 5: (a) Open these circuit breakers: – MFD PWR 1 (DC BUS 1/LHCBP - AVIONICS) – GTC 1 (EMERGENCY BUS/LHCBP) – MFD PWR 2 (DC BUS 2/RHCBP - AVIONICS) (b) Set the MFD to the configuration mode. To do this, close one MFD circuit breaker (MFD PWR 1 (DC BUS 1/LHCBP - AVIONICS)) and at the same time, push and hold momentarily the softkey 12 until the "INITIALIZING SYSTEM" message shows on the MFD. After that, close the other MFD circuit breaker (MFD PWR 2 (DC BUS 2/RHCBP - AVIONICS)). (c) Set the touch screen controller 1 to the configuration mode. To do this, close the circuit breaker (GTC 1 (EMERGENCY BUS/LHCBP)) and, at the same time, push and hold momentarily the dual concentric knob until the "INITIALIZING SYSTEM" message shows on the touch screen controller 1. (d) On the touch screen controller 1, in the "GDU Controls", select "MFD". (e) On the touch screen controller 1, turn the outer knob of the dual concentric knob to select the "GDU" group. (f) On the touch screen controller 1, turn the inner knob of the dual concentric knob to select the "ALERT CONFIGURATION" page on the MFD. (g) On the MFD, push the "LOG" softkey. (h) On the touch screen controller 1, push the dual concentric knob. Verify on the MFD that the alert '0' is flashing in inverse video. (i) On the touch screen controller 1, select the "Enter" option to get access to the alert '0' information in the MFD. (j) The CMC part number on the "DESCRIPTIVE TEXT" line must be equal to "NG CMC 5.20 (PN 505-44876-251)". (3) Check the software version of the LRUs, as follows: (a) On the "Avionics Status" page of the touch screen controller 1, select the "LRU Info" tab and check the items according to the table below. NOTE: The other items of the "LRU Info" field not displayed in the table are not affected by a change of software load. SERVICE BULLETIN Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 SB 505-31-0023 Page 15 of 23 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 LRU SOFTWARE VERSION GDL 59 2.30 GDL 59 RTR 2.31 GDL 69 4.02.00 (For GDL 69 unit PN 011-00987-00) GDL 69 5.10 (For GDL 69 unit PN 011-03177-10) GDR66 2.11 GEA 1 2.07 GEA 2 2.07 GEA 3 2.07 GIA 1 7.80.3 GIA 2 7.80.3 GMA 1 AUX 2.22 GMA 1 3.10 GMA 2 AUX 2.22 GMA 2 3.10 GMC 2.01 GMU 1 2.05 GMU 2 2.05 GPS 1 5.0 GPS 2 5.0 GRS 1 3.04 GRS 2 3.04 GSA 1 3.41 GSA 2 3.41 GSA 3 3.41 GSA 4 3.41 GSD 1 2.73 GSD 2 2.73 GTC 1 5.17 GTC 2 5.17 GWX 2.20 MFD 5.17 PFD 1 5.17 PFD 2 5.17 (4) De-energize the aircraft (AMM TASK 24-41-00-860-802-A/200 - Aircraft De-energization - Aircraft/System Configuration). (5) On the main panel, set the PUMP 1 and PUMP 2 switches of the FUEL control panel to the AUTO position. SERVICE BULLETIN SB 505-31-0023 Page 16 of 23 Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 N. Restore the aircraft to its normal condition (AMM TASK 20-00-00-910-801-A/200 - Aircraft Maintenance Safety Procedures). O. Enter the accomplishment of this service bulletin in the applicable documents. P. Fill out the "Service Bulletin Implementation and Evaluation" form and click on "Submit by Email" button. To find the form, log in to the FlyEmbraer portal (http://www.flyembraer.com) and go to: "Technical Publication > Technical Data > Service Bulletin > Front Matter > SB505 - SERVICE BULLETIN IMPLEMENTATION AND EVALUATION FORM". You can also fill out the attached form and send it by mail or e-mail to the addresses given in this form. SERVICE BULLETIN Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 SB 505-31-0023 Page 17 of 23 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 FIGURE 1 - G3000 - FLIGHT DISPLAY (Sheet 1 of 1) EM500ENSB310359A.DGN B A A Select GDU MFD PFD2 PFD1 Back Home Enter GDU Controls TYPICAL Menu Clear Keyboard Left Right Select Softkey Select A PFD 1 MFD PFD 2 TOUCH SCREEN CONTROLLER 1 TOUCH SCREEN CONTROLLER 2 DUAL CONCENTRIC KNOB ENTER OPTION TOP SD CARD SLOT BOTTOM SD CARD SLOT SOFTKEY 12 CHK ALL CHK SW CHK CFG UPDT CFG SYSTEM UPLOAD CONFIGURATION ID E9C81863 GROUP ITEM PRODUCT LRU VERS CARD VERS CARD PART NUM SOFTWARE CONFIGURATION CLR ALL LOAD SUMMARY AIRFRAME CLEAR CONFIGURATION E210bs8 E210bs8 006-B1070-00 006-B1070-00 E210bs8 N/A N/A N/A N/A N/A N/A N/A N/A CAS ALERTS SYSTEM ALERTS SYSTEM MANIFEST MFD1400 PFD1400 1 PFD1400 2 GTC570 1 N/A N/A SOFTKEYS (REF.) B PFD 1 PRODIGY TOUCH FLIGHT DECK BASELINE PHENOM 3OO SERVICE BULLETIN SB 505-31-0023 Page 18 of 23 Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 FIGURE 2 - G3000 - CMC LOAD 5.20 SOFTWARE UPLOAD (Sheet 1 of 2) EM500ENSB310360A.DGN A A PFD 1 TOUCH SCREEN CONTROLLER 1 B CHK ALL CHK SW CHK CFG UPDT CFG SYSTEM UPLOAD GROUP ITEM PRODUCT LRU VERS CARD VERS CARD PART NUM SOFTWARE CONFIGURATION CLR ALL LOAD SUMMARY N/A CONFIGURATION ID 51429805 N/A N/A CMC Triggers CMC Alerts N/A SOFTKEYS (REF.) B SOFTKEY 12 TOP SD CARD SLOT C PFD 1 TOUCH SCREEN CONTROLLER N/A POF Alert Mapping Maintenance Logging Phenom 3OO Clear CMC Configuration Phenom 3OO NG CMC vX.XX SERVICE BULLETIN Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 SB 505-31-0023 Page 19 of 23 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 FIGURE 2 - G3000 - CMC LOAD 5.20 SOFTWARE UPLOAD (Sheet 2 of 2) EM500ENSB310228C.DGN MFD PFD2 Back Home GDU Controls Menu Clear Keyboard Left Right Select Softkey Select Back Home C HOME (Config Mode) SOFTKEYS (REF.) CHK ALL CHK SW CHK CFG UPDT CFG SYSTEM UPLOAD GROUP ITEM PRODUCT LRU VERS CARD VERS CARD PART NUM SOFTWARE CONFIGURATION CLR ALL LOAD SUMMARY N/A CONFIGURATION ID 51429805 N/A N/A Clear All CMC Alerts CMC Triggers CMC Alerts N/A DUAL CONCENTRIC KNOB Select GDU PFD1 STATUS Lighting Diagnostic Terminal Knobs SOFTKEY 12 Enter GDU Controls PFD 1 N/A POF Alert Mapping Maintenance Logging Phenom 3OO Phenom 3OO NG CMC vX.XX SERVICE BULLETIN SB 505-31-0023 Page 20 of 23 Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 FIGURE 3 - G3000 - DEFAULT PILOT PROFILE UPLOADING (Sheet 1 of 1) A B C A E W N 1O 1O 1O 1O 360 142 HDG CRS 155 Map Map Range Range+ Map Inset Settings Settings PFD OBS CAS Sensors 4 2 4 00 20 2100 22 00 2 Active NAV LDC2 Map Traffic FMS N1% FUEL TEMP ELEC CABIN V V LG ALT RATE LFE OXY DELTA-P FLAPS ITT N2% C OIL PRES PSI C OIL TEMP C FT 0 FPM PSI PSI TRIM ROLL PITCH YAW OFF OFF 0.0 0.0 0 0 0.0 0 0.0 31 0 0 0 0 0 0 28.0 SPOILER 0.0 FT 1990 DN DN DN 0 5.5 NO WIND DATA 30 40 50 65KT RA 0 TMR UTC 0.00.00 17:39:57 ISA 110.30 TA ONLY TAS GS 0 C C 0 6 3 1013 NAV2 HPA DOOR PAX OPEN DOOR EMER OPEN DUCT 2 OVERTEMP COM1 118.80 BRG ADS 2 HTR FAIL DOORBAG RH OPEN STBY HTR FAIL ADS 1 HTR FAIL AVNX FAN FAIL 28.0 _ _._NM _ _._ 330 50NM 30 24 21 S 12 CLOSED BATT 1 BATT 2 0 20 11 DIS B C SAT 0KT TAT 0KT FQ LB FF PPH PFD 1 MFD SET DEFAULT PROFILE OPTION PFD 1 MODE SWITCH TOP SD CARD SLOT SYSTEM MAINTENANCE PAGE TAWS/REVERSIONARY CONTROL PANEL Back Home Intercom COM1 136.97 MIC MON COM2 STBY Radios Audio & 1 1 118.OO 136.97 118.OO M MSG FULL -Range+ Pilot COM1 Volume COM1Freq Push: Squetch PUSH 1-2 Hold:1 Set Default Profile CMC Logs Engine Maintenance OEM Diagnostics Radar Trim Push:Pan Pane System Maintenance End Maintenance TOUCH SCREEN CONTROLLER 1 EM500ENSB310043B.DGN SERVICE BULLETIN Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 SB 505-31-0023 Page 21 of 23 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 FIGURE 4 - G3000 - AVIONICS LOAD 18.10 SOFTWARE CHECK (Sheet 1 of 1) EM500ENSB310045A.DGN A B A B Utilities Home Map Weather Proc Flight Plan Direct To D Aircraft Systems Music Nearest Info Waypoint Terrain SVT Traffic Settings Charts Checklist CPDLC Settings Cleaning Messages Minimuns Speed Bugs Trip Planning Off FT Timer GPS Status Documents Scheduled Screen Backlight Pilot Profile Utilities Setup Trip Status Setup Avionics Settings XM Information Avionics Status TOUCH SCREEN CONTROLLER 1 Database Airframe Embraer Phenon 300 System ID CRG P/N Avionics Status Config ID 200000000 2F4DF5C1 GPN 190−00761−XX AVIONICS STATUS PAGE Airframe SYS SW Vers. XXXX.XX LRU Info AIRFRAME OPTION SOFTWARE PART NUMBER LRU INFO TAB SERVICE BULLETIN SB 505-31-0023 Page 22 of 23 Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 FIGURE 5 - G3000 - CMC LOAD 5.20 SOFTWARE CHECK (Sheet 1 of 1) EM500ENSB310042A.DGN A A B B LIST DETAIL NODE LOGIC ACK COV SCROLL SV TRGR SV ALRT SYSTEM LOG CAS ALERT CONFIGURATION ALERT BRIEF TEXT DESCRIPTIVE TEXT ID ACK FLAGS ALERTS 0 00 0 0 0 LEVEL DISCRETE OUT NOTIFY CRL FLAGS ACTV DEBNCE CLR AUDIO SET AUDIO LOGS FLAGS INACTV DEBNCE 0 00 0 00 00 OFF MSG ADIVISORY 2013-08-08-300 0 F THRESHOULD 0 FLAGS EXTINGUISH 0 != = 0 TRIGGERS TRIGGER TRIGGER NAME TYPE OFFSET SET TIME CLR TIME AP Abnorm Disc 1 HSDB C PACKET 1104 HSDB C 1104 UINT8 5 00000000 1.00000 1.00000 PFD2 Back Home GDU Controls Menu Clear Keyboard Left Right Select Softkey Select Select GDU PFD1 Enter DUAL CONCENTRIC KNOB MFD SOURCE ID NG CMC X.XX (PN 505-XXXXX-251) MFD TOUCH SCREEN CONTROLLER 1 SERVICE BULLETIN Date: Mar 01, 2018 Revision No.: 02 - Jul 12, 2018 SB 505-31-0023 Page 23 of 23 Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 The purpose of this form is to collect data that will be used to improve the quality of our Service Bulletins and Reliability Program. EMBRAER S.A. PHENOM MAINTENANCE SUPPORT Av. Brig. Faria Lima, 2170 São José dos Campos - SP CEP: 12227-901 - PO Box: 36/2 Brasil Fax: ++ 55 12 3927-2619 e-mail: phenom.reliability@embraer.com.br S.B.: (Number / Rev.) S.B. Title: SB Implementation Report Aircraft Serial Number or Registration Number: Incorporation Date: Aircraft Flight Hours: Aircraft Landings: SB Evaluation (Check applicable boxes below and use the space as required to provide any additional information) Estimated Manpower: [ ] OK [ ] NOT OK Material & Kits: [ ] OK [ ] NOT OK Accomplishment Instructions: [ ] OK [ ] NOT OK Figures: [ ] OK [ ] NOT OK SB General Evaluation: [ ] OK [ ] NOT OK Comments: (Bulletin quality, difficulties found at the time of incorporation, suggested improvements, other) Company/ Service Center: E-mail: Phone: Address: Form filled by: Work Order: SERVICE BULLETIN EVALUATION Copyright © by Embraer S.A. All rights reserved - See title page for details. User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40 User: jrutherf - Printed By myTechCare - Apr 07/23 - 15:41:40