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RE100XL APU Commercial Warranty

Cessna Citation Excel · Systems Description

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Overview

This document outlines the commercial warranty for the Honeywell RE100XL Auxiliary Power Unit (APU) specifically designed for the Cessna Citation Excel. It provides detailed information on how to submit warranty claims, the coverage included, and the responsibilities of both the seller (Honeywell) and the owner of the APU. The warranty is applicable to both original equipment and new spare APUs, detailing the duration of coverage and exclusions. This document serves as a critical reference for owners and operators of the Cessna Citation Excel equipped with the RE100XL APU, ensuring they understand their rights and obligations under the warranty.

  • Warranty lasts 60 months or 2,500 APU operating hours, whichever comes first.
  • Covers parts and labor for repairs, but excludes scheduled maintenance and handling fees.
  • Owners must register warranty within 30 days of ownership.
  • Claims require detailed information including part numbers and flight hours.
  • Exclusions include damages from improper maintenance or foreign object damage.

Document

Source

Originally published by aerospace.honeywell.com. Sprinkle hosts a reference copy with an added summary, specifications and searchable full text.

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Document details

Type
Systems Description
Year
2017
Pages
4
File size
49 KB
Publisher
aerospace.honeywell.com
How rare is it?
111Cessna Citation Excel registered worldwide · 0 active

Common. Rarer than 1% of the aircraft models we track.

Documentation completeness
3/7

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In this document

Warranty Coverage

The warranty covers parts and labor to repair the APU or its components, as well as shipping costs within the continental U.S. when a warranty claim is accepted. However, it excludes handling fees, APU removal and reinstallation, new replacement parts unless at Honeywell's discretion, and scheduled maintenance.

Duration of Warranty

For original equipment APUs and new spare APUs, the warranty lasts for 60 months from the date of shipment or 2,500 APU operating hours, whichever comes first. For fractional ownership aircraft, the same duration applies. New spare parts have a warranty of 12 months from shipment or 6 months from installation.

Owner Responsibilities

Owners must register their warranty within 30 days of ownership and maintain accurate records of APU operating hours and maintenance performed. They are responsible for costs associated with removal and reinstallation of the APU.

Exclusions

The warranty does not cover damages resulting from improper maintenance, alterations, accidents, or ingestion of foreign materials. Scheduled maintenance and normal wear and tear are also excluded from coverage.

Claim Submission Requirements

To submit a warranty claim, owners must provide specific information including purchase and installation dates, part numbers, serial numbers, total flight hours, and a description of the claimed non-conformance.

Safety notes

  • Failure to register warranty within the specified time may result in denial of claims.
  • Improper maintenance or alterations can void warranty coverage.

Full document text

RE100XL APU Commercial Warranty | www.honeywell.com i Commercial Warranty for the Cessna Citation Excel RE100XL APU Administrative Overview Warranty claims for the Honeywell RE100[XL] APU may be submitted on a Honeywell Engines, Systems & Services Warranty Claim form, by claim entry into the Honeywell Engines, Systems & Services CHAMPS system, or customer invoice/purchase order providing all required information listed below. Warranty claims will be honored for work accomplished at Honeywell Authorized Service Facilities or within the guidelines of the Honeywell warranty policy. All warranty claims are authorized by Honeywell, at Honeywell's discretion. All hardware valued at greater than $500 must be returned with a warranty claim form for warranty consideration. Honeywell will replace or repair at its option any manufactured non-conforming hardware during the effective warranty period set forth below. Warranty replacement with new hardware is at the discretion of Honeywell. The following information is required to process an RE100[XL] APU warranty: • Date of purchase / Date of delivery • Date of installation and removal • APU Part Number and component or LRU Part Number, if applicable, including dash numbers • Corresponding APU and component or LRU Serial Numbers • Aircraft number and date of entry into service (or date of spare part installation) • Total flight hours (TSN) accrued on item or component • Description of claimed non-conformance and circumstances • Date of claimed non-conformance • Itemized account of labor hours directly expended in performing repair, if applicable • Itemized account of material furnished by Owner directly incorporated in the repair, if applicable • Purchase Order Warranty coverage includes: • Parts and labor to repair the APU or APU component • Shipping of the APU or APU component within the continental United States, when warranty is accepted. Warranty coverage does not include (but is not limited to): • Handling fees • APU or LRU removal and / or reinstallation • New replacement parts except at Honeywell discretion • Rental of APU's • Component exchange fees • Scheduled and routine maintenance (HSI, inspections, etc.) RE100XL APU Commercial Warranty | www.honeywell.com ii Warranty Program Details Definitions The following words or phrases have the noted meanings: 1. "Seller" means Honeywell Engines, Systems & Services and its affiliates, and business units of Honeywell Inc. 2. "Owner" means the legal or registered owner of the APU. 3. "APU" means a new 36-150[W] Auxiliary Power Unit, Part Number 3800304-X delivered for commercial use. 4. "Parts" means components or Line Replaceable Units (LRU's) of the APU which may be repaired or replaced by Seller or its Authorized Facility. 5. "APU Operating Hours" means the Total Since New (TSN) accumulated on the APU or its Parts, as recorded by the APU hour meter. 6. "Installation" means the date the APU or Part is originally installed on the aircraft. 7. "Failure", "Malfunction", or "Non-conformance" in an APU or Part means breakage or improper function. 8. "Normal Wear and Tear" means the gradual and expected deterioration of an APU or Part, the need for regular overhaul and periodic maintenance and consumable hardware, and does not constitute a failure or malfunction under this warranty. 9. Foreign Object Damage" means damage to any portion of the Equipment caused by an outside or foreign object or debris. Warranty Coverage Seller warrants to the Owner that each APU sold for installation as original equipment on new aircraft and new spare APU's will as identified below comply with applicable Seller drawings and specifications and be free from defects in material and workmanship. These warranties shall run to the original purchaser, its successors, assigns and customers when they are the Owner. Duration of Warranty ORIGINAL EQUIPMENT APUS & NEW SPARE APUS: Business & General Aviation Prior to aircraft serial number 560-5348 duration will be sixty (60) months from date of shipment to the Owner. Beginning with aircraft serial number 560-5348 duration will be sixty (60) months from date of shipment to the Owner or two thousand five hundred (2,500) APU operating hours, whichever first occurs. ORIGINAL EQUIPMENT APUS & NEW SPARE APUS: Fractional Ownership Aircraft Duration will be sixty (60) months from date of shipment to the Owner or two thousand five hundred (2,500) APU operating hours, whichever first occurs. Warranty claim determination for new APUs and new spare APUs will be based on the data supplied to Seller by the Owner, its successors and customers when they are the Owner, substantiated by inspection, testing, failure analysis, and information from Seller's representatives. Seller will have the sole right to determine whether the failure qualifies under the terms and conditions of this warranty. NEW SPARE PART WARRANTY Duration will be twelve (12) months from date of shipment or six (6) months from date of installation of the new spare Part on the APU, whichever first occurs. NEW SPARE PART WARRANTY Duration will be twelve (12) months from date of shipment or six (6) months from date of installation of the new spare Part on the APU, whichever first occurs. RE100XL APU Commercial Warranty | www.honeywell.com iii OVERHAUL AND EXCHANGE PART WARRANTY (after original equipment/spare warranty expiration) Duration will be twelve (12) months from date of shipment from Seller or six (6) months from date of installation of the overhauled Part on the APU, whichever first occurs. REPAIR (after original equipment/spare warranty expiration) Duration will be six (6) months from date of shipment or three (3) months from date of installation of the repaired Part on the APU, whichever first occurs. Repair warranty is applied at the expiry of the original equipment, new spare APU and new spare part warranties, and does not in any way extend the original warranty periods

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REPAIR APU AND PART WARRANTY (after original equipment/spare warranty expiration) Duration will be twelve (12) months from date of shipment or six (6) months from date of installation on the APU or aircraft, whichever first occurs. EXCHANGE APU WARRANTY (after original equipment warranty expiration) Duration will be twelve (12) months from date of installation after APU exchange or six hundred (600) APU operating hours, whichever first occurs. RESPONSIBILITY OF SELLER If an APU or Part is returned to Seller or a Honeywell Authorized Service Center and is found by Seller, in its sole discretion, to have failed as a result of a failure in material or workmanship covered by this warranty, Seller will at no cost to the Owner: 1. Repair or replace, at Seller’s sole option, the failed APU or Part. Any APU or Part which is replaced or exchanged will become the property of Seller. 2. Assume round trip shipping costs for failed or non-conforming APUs or Parts within the continental United States; however if Seller’s inspection discloses the returned APU or Part does not require repair or replacement under warranty, Seller’s usual inspection charges will apply. 3. The correction of any failure or malfunction will in no way extend the period of this warranty. 4. Seller reserves the right to make changes in its products without incurring any obligation to incorporate the same on previously delivered APU's or Parts. RESPONSIBILITY OF OWNER The following conditions govern the application of this warranty: 1. All Owners must send in a Warranty Registration Card form within thirty (30) days of becoming an Owner. Warranty registration cards are in the Engine Log book or may be obtained from Seller by writing to: HONEYWELL P.O. Box 29003, Mail stop 2102-129 Phoenix, Arizona 85038 ATTENTION: WARRANTY DEPARTMENT 2. Owner will assure that records are maintained which will accurately reflect APU operating hours and when maintenance was performed. At Seller’s request, such records will be provided to substantiate warranty claims. 3. Owner will be responsible for costs of removal and reinstallation. RE100XL APU Commercial Warranty | www.honeywell.com iv For more information myaerospace.honeywell.com Honeywell Aerospace Honeywell Engines, Systems, and Services P.O. Box 29003 1944 E. Sky Harbor Circle Phoenix, AZ 85034 U.S. Toll Free: 1.800.601.3099 www.honeywell.com V.01 | 01/17 © 2017 Honeywell International Inc. 4. Scheduled routine maintenance and inspection, including, but not limited to: disassembly, assembly, cleaning, inspection, replacement of consumable hardware such as gaskets, filters, packings, igniter plugs, nuts, bolts, etc., minor repairs for cracks, nicks, dents, and all repair effort required as a result of Normal Wear and Tear are the responsibility of the Owner and are specifically excluded from this warranty. 5. Owner shall submit a warranty claim within the warranty period and the affected APU or Part must be returned to Seller, accompanied by a Honeywell Standard Claim form, within thirty (30) days after discovery of such defect or nonconformity. 6. APU's and LRU's returned without the required warranty data are subject to return and/or repair charges. EXCLUSIONS 1. The provisions of this warranty will not apply if the APU or Part has been subjected to: a. Any maintenance, repair, installation, storage, operation, use, handling or environmental condition which is improper or not in accordance with Seller manuals, Bulletins, or other written instructions; or b. Any alteration, modification or repair by anyone other than Seller or its authorized representatives which adversely affects the normal operation and performance of the APU; or c. Any accident, misuse, neglect, or negligence after delivery by Seller; or d. Ingestion of foreign material or foreign object damage; or e. Lack of incorporation of Service Bulletins related to the cause of failure. 2. This warranty will not apply to: a. Any APU or Part to the extent that the defect or nonconformity is attributable to a Part not supplied by Seller; or b. Malfunction or failure due to accident, non-conformance, or noncompliance with Seller's operating, scheduled maintenance or other pertinent instructions. LIMITATIONS THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER WRITTEN OR ORAL, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AND WARRANTIES ARISING FROM COURSE OF PERFORMANCE, DEALING, USAGE OR TRADE, WHICH ARE HEREBY EXPRESSLY DISCLAIMED. IN NO EVENT SHALL SELLER BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. THE EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES AS SET FORTH IN THIS WARRANTY STATEMENT SHALL BE DEEMED INDEPENDENT OF, AND SHALL SURVIVE, ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY UNDER THE TERMS OF THIS AGREEMENT. NO EXTENSION OR EXPANSION OF THIS WARRANTY SHALL BE BINDING UPON SELLER UNLESS SET FORTH IN WRITING AND SIGNED BY SELLER'S AUTHORIZED REPRESENTATIVE.